Press Release

LinkedIn Facebook Twitter RSS

Symantec Stands Behind Commitment To Norton Antivirus Customers

CUPERTINO, Calif. – Sept. 18, 1996 -- Symantec Corporation (NASDAQ: SYMC) today issued the following statement in response to a McAfee issued press release that included claims about Symantec’s marketing and advertising of Norton AntiVirus.

Today, McAfee Associates Inc. issued a statement claiming that Symantec has misrepresented its products in the marketplace. Symantec views this as a reaction by McAfee to the tremendous market success of Norton AntiVirus 2.0, which was released in August 1996. Symantec stands behind the commitments it has made to its customers with respect to Norton AntiVirus.

Symantec is confident that it provides the most up-to-date protection on the market against virus threats. Norton AntiVirus 2.0 includes a unique breakthrough technology called LiveUpdate. LiveUpdate provides one-button access to the very latest virus definition updates. LiveUpdate, backed by the tremendous resources of the Symantec AntiVirus Research Center (SARC), guarantees Symantec customers current protection from existing and emerging virus threats. Symantec believes that the viruses that matter to customers are those that can infect them, not those that exist only in laboratories. Symantec’s primary focus, therefore, is on providing timely and complete detection and removal solutions to that relevant set of viruses. Customers of Norton AntiVirus receive protection that is not just a snapshot in time of a static software solution. Rather, they receive a commitment from Symantec to receive updated protection for the life of their product.

Symantec remains, as it has been for almost 15 years, committed to providing its customers with superior software solutions.

Symantec believes its energy is better directed by delivering real value to customers, not by engaging in public legal battles. Symantec does not believe its customers are served by a point-by-point public debate on what is a deliberate misinformation campaign being waged by a single competitor.

For more information on Symantec’s anti-virus products and services, please go to the SARC web page at

About Symantec Corporation
Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as managed networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company's global operations span North America, Europe, and several fast growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling (800) 441-7234 toll free or (541) 334-6054 or visit our site on the world wide web at

Product and Ordering Information:
Symantec Corporation, 10201 Torre Avenue, Cupertino, CA 95014 USA
(800) 441-7234 or (541) 334-6054

For further information, see also:

  • Anti-virus Test 9/18/1996 on Word Macro Viruses
  • NH&A responds to recent McAfee press release