Press Release

LinkedIn Facebook Twitter RSS

Symantec Offers Free Norton CrashGuard Including an Industry First - Anti-Freeze

New Crash Protection and Repair Utility Available from Company's Web Site for FREE

CUPERTINO, Calif. -- September 30, 1996 -- Adding continuous innovation and value to its well-known expertise in developing award-winning utility applications, Symantec Corporation (Nasdaq:SYMC) today announced the release of Norton CrashGuard with Anti-Freeze for Windows 95. The new application is free to the public and designed to prevent data loss due to two common problems -- system crashes and application freezes -- and works in concert with other popular Symantec data protection utility programs like Norton AntiVirus.

Crashes are a fact of life for most PC users and they often result in hours of rebuilding lost work. Norton CrashGuard protects users from losing unsaved work as a result of system "crashes" by intercepting the crash and attempting to fix the problem long enough for the user to save their work. With its unique Anti-Freeze technology, it is the only product on the market that can also recover from an application “freeze” or “hang.”

As an introductory offer to end users, Symantec is offering Norton CrashGuard for free through the company's Web site located at: Norton CrashGuard is designed for the millions of computer users running Windows 95 who rely on their PCs to get work done, ranging from the average small business user to the computer professional.

“We believe every computer user will benefit greatly by this program,” said Germaine Ward, director of Symantec's personal data management unit. “Norton CrashGuard not only offers a technical solution by its protection against data lost from crashes, but also the comforting knowledge that there is a solution for the frustration of sudden system crashes and application freezes.”

How Norton CrashGuard Works
Norton CrashGuard works in the background until either a 32-bit or 16-bit application crashes. A user-friendly, non-threatening message is presented to the user explaining what application crashed and CrashGruard offers to try and fix the problem. If the fix is successful, the user can save their work and reboot the PC. Similarly, Anti-Freeze works by attempting to restore the application to a state where the user can save their work and then exit safely and restart their computer.

Norton CrashGuard Background
In order to gather valuable information on computer problem solutions for use in current and future products and upgrades, Symantec has created the Symantec Knowledge Center. Staffed with computer professionals who are dedicated to developing products to help solve users PC problems, Norton CrashGuard is the first Symantec product to come from the experts in the Symantec Knowledge Center.

Pricing and Availability
Norton CrashGuard is available to end users through Symantec's Web site free of charge. The product will not be installable after March 31, 1997, but any installed copies will continue to operate normally. The product requires an IBM-PC or 100% compatible PC running Windows 95 with at least 2MB of free hard disk space.

About Symantec Corporation
Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers, as well as all major network operating systems. Founded in 1982, the company's global operations span North America, Europe and several fast-growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling (800) 441-7234 toll-free or (541) 334-6054.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at on Symantec's web site.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders.