Internet Expo, Boston, Mass. -- October 16, 1996 -- Symantec Corporation (Nasdaq:SYMC), the worldwide leader in communications software, today announced TalkWorks, the WinFax telephony option, is now included with WinFax PRO 7.5, giving users with supported voice modems, voice answering and telephony capabilities, along with a full-featured fax program in one box.
"The best way for us to keep in touch with our clients is by fax and this contributes substantially to our long distance telephone bills," said Thilo T. Newman, President of Newman & Lord Enterprises Inc., "The ability to fax over the Internet is the kind of cost saving technology we have been looking for. All our employees have direct access to the Internet through our computer network, which means they can now start faxing right from their desktop’s without incurring additional hardware expenses such as installing dedicated telephone lines and purchasing modems. It is great to finally be given an opportunity to lower our overheads." Newman & Lord has 1,000 employees worldwide, and is involved in T.V., Film and Television Production, as well as Medical and Real Estate products and services.
How Fax Embraces The Net
"WinFax PRO 7.5 takes advantage of the Internet infrastructure and gives users a low-cost alternative to the traditional telephone network for long distance faxing," commented Marc Camm, General Manager for Symantec Desktop Communications Business Unit. "It uses the Internet as a medium to transport faxes to traditional fax machines or computers equipped with a fax modem that are not directly connected to the Internet. We fax through the Internet with the same level of reliability, security, immediacy and point-to-point connectivity that users get when faxing over a telephone line."
Together with NetCentric, the leading provider of software for the Internet Infrastructure, WinFax PRO 7.5 delivers point-to-point faxing from the user’s desktop to any fax machine or device worldwide. This is done through an Internet connection, thus eliminating the need for a separate, dedicated fax line or fax machine. Internet fax is secure, with RSA’s encryption engine employed. Faxes can also be sent through the Internet, even if a corporation uses fire wall technology.
How Internet Fax Works
To the user, the process of sending a fax through the Internet is the same as sending a fax through the telephone network. Once the user has enabled the Internet fax service through the setup wizard, sending a fax over the Internet is easy. After preparing their document for faxing, the user is given a choice in which method of delivery—through a normal phone line or through the Internet—they would prefer to use. To the user, transmitting a fax appears to be the same for either method, however, behind the scenes the process differs. Once a user has selected to send a fax over the Internet, WinFax PRO 7.5 compresses and encrypts the fax and sends it through a NetCentric server, which then uses intelligent routing algorithms to route the fax over the Internet, at the lowest cost possible, to the recipient. Throughout the entire process, WinFax PRO 7.5 provides real-time status to the user.
Internet Fax Service Pricing
The cost of sending an Internet fax from anywhere in the world to a destination within the United States is 15 cents per minute. A user can also submit a fax from anywhere in the world and have the U.S. based server fax it to any fax machine or device outside of the U.S. for substantially less than a direct phone call. For faxes sent to destinations outside the United States, the price varies depending on the actual destination, with a discount up to 80% off standard long distance telephone rates being offered. A comprehensive rate list will be posted on the Internet to help users determine their savings when using Internet fax.
TalkWorks, the WinFax telephony option, is now included in the box with WinFax PRO 7.5. TalkWorks offers users a number of enhanced features and capabilities, including enabling a computer equipped with a voice-capable fax modem to answer the telephone, and record and store voice messages. TalkWorks automatically discriminates between fax and voice calls so that users are also able to share a single analog phone line for both fax and voice. TalkWorks also includes telephony features such as speed dialing, conference calling, and hands-free operation through a full duplex speakerphone. In addition, TalkWorks supports multimedia PCs by enabling users to record greetings or play back messages through their .WAV-based sound boards.
Pricing and System Requirements
General availability of WinFax PRO 7.5 in distribution and retail channels is expected in late October 1996. The product has an estimated street price of US$99 (Cdn $139) and includes a 60-day money back guarantee. WinFax PRO 7.0 users can upgrade to version 7.5 for US$19.95 (Cdn $29.95), however, users who purchased or upgraded to WinFax PRO 7.0 on or after August 1, 1996 can call Symantec to get a free upgrade. Users of WinFax PRO 4.0 or earlier versions can upgrade for US$49.95 (Cdn $69.95). Users of WinFax LITE and any other Symantec product can upgrade/crossgrade for a cost of US$59.95 (Cdn $79.95). Upgrade prices do not include shipping and handling fees.
WinFax PRO 7.5 requires a minimum 486-based PC running Microsoft Windows 95, a Class 1 or Class 2 fax modem, 16 MB RAM recommended (8 MB minimum), and 28 MB hard disk space for a full install. A voice-enabled fax modem is required to use the functionality of TalkWorks.
About Symantec Corporation
Symantec Corporation develops, markets and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company’s global operations span North America, Europe and several fast growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling (800) 441-7234 toll free or (541) 334-6054.
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