ABOUT SYMANTEC

Press Release

LinkedIn Facebook Twitter RSS

ZDNet and Symantec Launch HealthyPC.Com, the Web's Complete Computer Care, Troubleshooting and Maintenance Resource

Industry Giants Join Forces on the Web to Provide Computer Maintenance and Expert Information

CAMBRIDGE, Mass. and CUPERTINO, Calif., --March 5, 1997-- Symantec Corporation (Nasdaq: SYMC), the leading supplier of utilities and anti-virus software products, and ZDNet, the web's undisputed source for computing and Internet information, today launched the HealthyPC.Com website. Now available as an innovative new channel on the ZDNet website, HealthyPC.com (www.healthypc.com) makes it possible for every web user to enjoy a level of PC maintenance normally available only from the best corporate computer tech support departments.

HealthyPC.Com combines the Web's most authoritative experts and comprehensive content on PCs from ZDNet with the world-renowned Norton Utilities, Anti-Virus software and other tools such as Live Update from Symantec. The result is the most complete and convenient resource available for PC care, enabling Web users to become active participants in the life-time maintenance of their computers. HealthyPC.Com offers every conceivable PC maintenance tool _- from tips and advice, to a range of downloadable software utilities and fixes -- in a single, one-stop computer troubleshooting and maintenance center. Future HealthyPC.Com features will include reliable data backup software and services.

"Our alliance with Symantec has enabled us to build HealthyPC.Com, a logical extension of our ZDNet Web site and the best interactive computer maintenance center available," said Jim Savage, ZDNet's vice president and general manager. "HealthyPC.Com underscores our commitment to provide the entire Web community with all of the tools and information they need, not only to make smart computer buying decisions, but to use their computers to maximum potential, and now to maintain their computers themselves."

"The Web affords us the opportunity to broaden the reach of our software offerings by providing ZDNet's huge and loyal online community with a single, affordable and accessible location for downloading the latest Symantec utilities and updates, as well as using LiveUpdate, Symantec's feature for updating our partner's software and hardware," said Enrique Salem, vice president of the security and assistance business unit and chief technical officer for Symantec Corporation. "With HealthyPC.Com, users can solve their PC problems on their own by providing tips on troubleshooting, computer maintenance and virus detection. They no longer have to consult with the resident computer expert each time they have routine computer problems."

ZDNet's enormous Web community, combined with Symantec's strong software market presence and retail marketing expertise promise to make HealthyPC.Com the best tool available for Internet users. Symantec's HealthyPC.Com marketing plans include embedding links to the service through their software products, referencing HealthyPC.Com in their retail packaging, and direct mail efforts.

HealthyPC.Com Service Offerings
HealthyPC.Com consists of two separate services: a free advice and consultation area maintained by ZDNet, and The Health Club, a subscription- based membership service which provides access to Symantec's leading anti- virus, utility and LiveUpdate software.

The HealthyPC.Com free area, which is under ZDNet's sole editorial control, enables users to receive consultation from technical experts, discuss computing issues with other users in message boards, and receive daily tips on keeping their PCs in top condition. At launch, the free area will feature three main sections: "Tips & Tricks," editorial gathered and regularly updated from a wide range of Ziff-Davis publications; access to software utilities from the popular ZDNet Software Library; and "Expert Advice," a discussion area in which users pose troubleshooting- and maintenance-related questions and get answers from HealthyPC.Com experts. In the next few months, ZDNet will add additional resources to the free area, from a searchable database of technical support information, to interactive benchmark and performance testing of user's PCs.

The Health Club subscription service provides a highly affordable way to access Symantec's industry-leading Anti-Virus software and maintenance utilities, get monthly virus definitions and also receive third-party updates to the user's software and hardware. For just $4.95 per month, users receive membership access to two innovative services; VitalCheck and LiveUpdate. VitalCheck, which is based on Norton Disk Doctor and Norton AntiVirus technologies, analyzes the member's system, locates and removes viruses, and fixes hard drive problems. LiveUpdate determines the hardware and software installed on members' systems, and locates and installs any available hardware drivers and software updates specific to their machine. Live Update draws from Symantec's up-to-the-minute database of more than 300 patches, drivers and application add-ons.

Agent Program and Advertising
The HealthyPC.Com team has developed an agent program, through which they are rewarding ISPs, search engines and other Web businesses for member referrals. Interested parties should contact Alex Abey, ZDNet product manager, at 617-225-3262, or ken_evans@zd.com.

About ZDNet
Based in Cambridge, Massachusetts, Ziff-Davis' ZDNet division develops and maintains the ZDNet Web site (www.zdnet.com), the Internet's undisputed source for the most authoritative and comprehensive information on computing and the Internet. ZDNet combines groundbreaking, interactive technology with editorial from Ziff-Davis' worldwide network of journalists to produce original, compelling content and create communities of common interests in computing. ZDNet is consistantly ranked by PC-Meter, the Neilsen-like survey of Web usage, as the number-one news, information and entertainment Web site.

Ziff-Davis, a Softbank company, is the leading provider of special- interest content about the Internet and computing. The quality and quantity of this content attracts the largest and most powerful audience of early adopters and opinion leaders in both the business and consumer markets. Ziff- Davis enables advertisers to reach this audience effectively and efficiently through an integrated system of print, online and broadcast media.

About Symantec Corporation
Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company's global operations span North America, Europe, Japan and several fast growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling 541-335-7000 or 541-334-6054.

This press release contains forward-looking statements. There are certain important factors that could cause Symantec's future development efforts to differ materially from those anticipated by some of the statements made above. Among these are the anticipation of the growth of certain market segments, the positioning of Symantec's products in those segments, the competitive environment in the software industry, dependence on other products, changes to operating systems and product strategy by vendors of operating systems, and the importance of new Symantec products. Additional information concerning those and other factors is contained in the "Risk Factors" section of the company's annual report on form 10-K for the fiscal year ended March 29, 1996 and the company's quarterly report on form 10-Q for the fiscal quarter ended December 27, 1996.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/presscenter/ on Symantec's Website.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders. All prices noted are in US dollars and are valid only in the United States.

@Symantec