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Symantec Introduces Norton Crashguard Deluxe-The New Standard In Crash Protection

Provides Twice The Crash Prevention and Recovery Available

CUPERTINO, Calif. --October 20, 1997-- -- For consumers who demand a simple and automatic way to easily manage computer issues, Symantec Corporation (Nasdaq:SYMC) today introduced Norton CrashGuard Deluxe. A new crash and recovery product from the experts in utilities, Norton CrashGuard Deluxe is proven to prevent twice as many crashes as competing software. No other product provides customers with such advanced capabilities to fix and prevent computer problems behind the scenes.

"Norton CrashGuard Deluxe is the answer to what consumers have been asking for and what they really want in problem-solving software," said Enrique Salem, vice president, Symantec Security and Assistance Business Unit. "We've gone to great lengths to understand customer's needs and to provide value that reaches far beyond the best crash prevention capabilities in the industry."

Most users realize the potential for computer problems and the possibility of losing valuable information when problems arise. They also realize that regular system maintenance is needed, but may not know what that entails, or may not want to be bothered. Norton CrashGuard Deluxe is designed to solve computer problems in a completely automatic and non-intimidating way. With core technology from industry-leading protection and recovery products like Norton Utilities and Norton AntiVirus, customers can benefit from automatically eliminating problems before they cause a system to crash and lose data.

CrashGuard Deluxe works behind the scenes finding and fixing computer problems. Auto Check operates in the background working to detect and fix problems automatically or on demand. This feature is automatic and solves most problems without user intervention. This helps users effortlessly keep their system free from problems like outdated files, orphaned shortcuts and drive fragmentation. Enhanced Norton technologies like SpeedDisk and DiskDoctor, work in the background to detect and effectively eliminate most system problems before they become significant.

Exclusively from Symantec, CrashGuard Deluxe includes a six-month subscription to Norton Web Services, featuring LiveUpdate Pro. LiveUpdate Pro is a web-based service that automates finding and installing updates, patches and new hardware drivers specific to all hardware and software the user has installed on their system. All too often a computer problem can be traced back to out-of-date software, and many of the calls to technical support centers are resolved with the recommendation to download and install a patch or update. With LiveUpdate Pro, the computer is less susceptible to crashes due to outdated software. Live Update Pro also ensures that the system will operate more efficiently and with fewer problems.

Nearly everyone who owns a computer has experienced the frustration of an application crashing or hanging resulting in the loss of valuable work. Most often, there is no indication of what the problem was, or what could have been done to prevent it. Norton CrashGuard Deluxe is the best solution for those times when an unruly application threatens data.

Norton CrashGuard Deluxe also includes the latest revision of Norton CrashGuard, the leading crash recovery program. This technology is more than twice as effective as any other product. CrashGuard Deluxe catches most application crashes and stabilizes programs long enough for users to save their work. The unique AntiFreeze capability unfreezes locked-up applications that prevent users from continuing with their work. With an easy-to-use interface and automatic operations, customers can reap the crash recovery benefits of Norton CrashGuard without spending a lot of time configuring the product.

Pricing and Availability
Norton CrashGuard Deluxe is now available from Symantec's network of authorized resellers. It has an estimated retail price of $49.95.

System Requirements
Norton CrashGuard Deluxe requires an IBM PC or 100% compatible with Windows 95. It requires an 80486 or higher with a minimum of 12 MB of RAM, 15 MB of hard disk space and a CD-ROM drive for installation.

About Symantec
Symantec Corporation helps make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. The company is focused on addressing customer needs in three main application areas: the Norton Product line of anti-virus and PC-assistance products; the pcANYWHERE, WinFax, and ACT! product lines that cater to remote user productivity; and the Café product lines in Internet development tools.

Founded in 1982, the company's global operations span North America, Europe, Japan, and several fast-growing markets throughout Asia Pacific and Latin America. Traded on Nasdaq under the symbol SYMC, Symantec Corporation is based in Cupertino, California, and employs more than 2,000 people. Information on the company and its products can be obtained by calling (800) 441-7234 toll free, (541) 334-6054, or accessed on the World Wide Web at

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at on Symantec's web site.

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