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Symantec Launches Customer Reward Program

Customers Earn Points for Free Software, Merchandise and Technical Support

Cupertino, Calif. --November 19, 1997--Symantec Corporation (Nasdaq: SYMC), maker of the number one brand of problem solving software, today launched Tell-A-Friend at Norton Uninstall Deluxe to a friend who then buys the product. These points are redeemable for free software, a wide variety of merchandise and Gold technical support.

"We have a very loyal customer base at Symantec and have developed a program to reward our Symantec champions," said Matt DiMaria, vice president of marketing for Symantec's Americas region. "Tell-A-Friend is a way for us to thank the customers who have made our products the most recommended in the industry."

Customers may register to be a Symantec champion online at or by filling out a Tell-A-Friend coupon. Symantec will help customers start earning rewards by awarding one point to everyone who registers. Customers will each have a personal identification number that they use to earn points, check on point status and claim awards.

Symantec champions earn one point for each referral who buys one of the eligible products and sends the completed referral form with the proof of purchase to Symantec. The referral forms are available on the Tell-A-Friend Web site or by calling Symantec's Fax-On-Demand system at 1-800-554-4403 code 097.

Customers can redeem points online or by calling 1-800-494-8825. The Tell-A-Friend Web site has a complete catalog of available awards. Customers who have earned between three and 10 points can choose from more than 20 awards. The awards include Symantec clothing and accessories, Symantec software worth up to $200 and five incidents of Technical Gold Support for one year worth $100. Symantec will pay any shipping and handling costs.

The Tell-A-Friend program ends Oct. 1, 1999. Symantec resellers do not qualify for the Tell-A-Friend program.

About Symantec
Symantec Corporation helps make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. The company is focused on addressing customer needs in three main application areas: the Norton Product line of anti-virus and PC-assistance products; the pcANYWHERE, WinFax, and ACT! product lines that cater to remote user productivity; and the Café product lines in Internet development tools.

Founded in 1982, the company's global operations span North America, Europe, Japan, and several fast-growing markets throughout Asia Pacific and Latin America. Traded on Nasdaq under the symbol SYMC, Symantec Corporation is based in Cupertino, California, and employs more than 2,000 people. Information on the company and its products can be obtained by calling (800) 441-7234 toll free, (541) 334-6054, or accessed on the World Wide Web at

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at on Symantec's web site.

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