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Symantec and InstallShield Software Corporation Form Partnership to Deliver Software Registration Solutions

Online Registration Tool Licensed for Use by InstallShield, Further Expands InstallShield's Offerings to Software Developers

CUPERTINO, Calif. - March 8, 1999 - Symantec Corporation (Nasdaq: SYMC), the world leader in utility software for business and personal computing, today announced it has signed an agreement to license its LiveReg online registration technology to InstallShield Software Corporation. Under the terms of the agreement, InstallShield, the industry leader in software installation and deployment solutions, enhances its product offerings by providing developers a proven and scaleable solution to software registration.

Symantec's LiveReg technology allows a product to transmit user registration information to a specified server address. It can be executed from within the installation process or from within the application itself. Since Symantec introduced LiveReg in September 1997, registration totals for Symantec products have more than tripled. Symantec currently averages more than 9,000 LiveReg registrations per day.

"Since 1997, LiveReg has enabled Symantec customers to register their software in an easy, convenient way," said Tom Darnall, vice president, Symantec Corporate Services. "Likewise, InstallShield's tools are the de facto installation solution for most Windows applications. Our partnership combines great technology with unparalleled developer mindshare to deliver an innovative registration solution for all software vendors."

InstallShield has already started to integrate the LiveReg solution for leading software vendors through its Consulting Services group. InstallShield Consulting Services has helped seven of the top 10 software vendors create sophisticated, customized setup techniques for Windows applications. InstallShield provides tailor-made services for all phases of installation development, including design, integration, testing and transfer of knowledge

"By incorporating LiveReg into the installation process, we provide software vendors a powerful tool for gathering end-user registration, demographics, and other vital customer profile data," said Russ Knister, vice president of InstallShield Consulting Services. "In addition, we work with each software vendor to ensure appropriate design decisions about the end-user experience - addressing various methods of getting data to the server and security issues as well."

Using LiveReg for Quick, Flexible Registration
While other products allow only dialup or Internet registration, LiveReg supports connections via the Internet and direct modem-to-modem dialup. Users can also print their registration information and send it to the software vendor via postal mail or fax.

For software vendors with an existing registered user database, InstallShield will integrate the LiveReg registration engine with the vendor's installation system and prepare the database to receive registrations. For software vendors with no registered user database, InstallShield will also work with them to create one, by advising the software vendor on the selection of a customer/registration management system or service, as well as identification of suppliers and partners for design, implementation and integration.

In addition to registration solutions, InstallShield Consulting Services helps companies address web-based sale, download and distribution, unattended/silent installs, TCP/RAS/DUN, logo compliance, ODBC and BDE, and multiple applications within a single installation.

For more information about LiveReg registration and installation solutions, customers can contact InstallShield at 888-999-1334 or Customers can also visit the InstallShield web site at

About InstallShield Software Corp.
InstallShield Software Corp. ( is a provider of innovative software deployment tools. Founded in 1987, the privately held company is recognized worldwide as a leader in software distribution technologies. Products include InstallShield Professional, InstallShield Express, InstallShield Java Edition, InstallFromTheWeb, PackageForTheWeb, and DemoShield. Ninety-two of the top 100 independent software vendors and more than 100,000 corporate and commercial software developers worldwide rely on InstallShield technology to distribute their applications. Some of these applications include Microsoft Commercial Internet System products, Microsoft FrontPage 97, Symantec Visual Café, Netscape Navigator, Adobe Pagemaker, and Sun Java Development Kit. InstallShield Software Corporation is headquartered in Schaumburg, Illinois.

About Symantec
Symantec is the world leader in utility software for business and personal computing. Symantec products and solutions help make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information on the company and its products can be obtained at

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