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Symantec to Deliver Accelerated Problem Resolution with pcAnywhere 11.0

Enhanced Remote Control, File Transfer and Remote Management Tools Save IT Administrators Valuable Time

CUPERTINO, Calif. - June 2, 2003 - Symantec Corp. (Nasdaq: SYMC), the world leader in Internet security, today announced pcAnywhere 11.0, the world's leading remote control solution. pcAnywhere 11.0, scheduled to be widely available in June 2003, extends beyond remote control by providing IT administrators integrated Remote Management tools and enhanced file transfer to further accelerate helpdesk and server support problem resolution.

For both the enterprise helpdesk and the small business IT department, pcAnywhere 11.0 saves companies money and time by enabling administrators to connect to machines all over the world or even in their own office without leaving their desk. Added connection features enhance ease-of-use by allowing administrators to begin remote sessions in fewer steps, record connection histories and organize the connection items in folders or in a central location.

"For years, pcAnywhere has focused on the changing needs of network administrators and information technology personnel, offering them a secure, customizable solution that can drastically reduce helpdesk and server support costs," said Greg Gotta, vice president, product delivery, Symantec Corp. "Symantec's latest version of pcAnywhere continues to reduce total cost of ownership for customers by providing advanced security, comprehensive remote management tools and best-of-breed remote control."

Symantec's pcAnywhere 11.0 offers a complete toolset designed to drastically reduce the resolution time for helpdesk and server support with a three-fold solution: remote control, remote management and file transfer capabilities. Remote Management tools are run on the helpdesk machine but affect the connected host computer. The task manager tool, for example, allows users to remotely manipulate applications and processes on a host computer. Command Prompt provides a command line interface for DOS commands on the host. Remote Regedit allows complete manipulation of the host machine's registry. Enhanced file transfer functionality now allows files to be sent in the background while queuing additional files to be sent.

pcAnywhere 11.0 allows customers to save valuable time with new tools that simplify the task of transferring files. Users can transfer files in the background and even queue up file transfers to send to multiple machines. New Command Queue files can combine file transfers with DOS commands to generate batch files that accomplish specific tasks such as software updates.

With a continuing commitment to security, pcAnywhere 11.0 includes additional protection to enhance the already unmatched security found in pcAnywhere. IT administrators will find value in the ability to enforce security policies and restrict access leveraging Windows policy management. Additionally, pcAnywhere integrates with RSA's SecurID to provide a two-factor authentication method to ensure only authorized users can connect to a pcAnywhere host.

pcAnywhere 11.0 includes the Symantec Packager which provides administrators with the ability to create a customized installation where they can choose which components to install and set application defaults. Once the customized install is created, it can be sent to users with the new package deployment tool.

Pricing and Availability
pcAnywhere 11.0 is scheduled to be available through Symantec's network of distributors and resellers in June 2003. For additional product information call (800) 745-6054 or visit To obtain licensing information or to locate a reseller, visit on the World Wide Web. Estimated single seat retail pricing for pcAnywhere is US$199.95. For small business users, the product will be available in 5-user and 10-user packs for estimated retail prices of US$799.95 and US$1,599.95 respectively.

About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. More information is available at

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FORWARD LOOKING STATEMENT: This press release contains forward-looking statements, including forecasts of future revenue and earnings per share, expected industry patterns, and other financial and business results that involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied by this press release. Such risk factors include, among others: the sustainability of recent growth rates, particularly in consumer products; whether certain market segments, particularly enterprise security, grow as anticipated; the positioning of Symantec's products in those segments; the competitive environment in the software industry; ability to integrate acquired companies and technology; ability to retain key employees; ability to successfully combine product offerings and customer acceptance of combined products; general market conditions, fluctuations in currency exchange rates, changes to operating systems and product strategy by vendors of operating systems; and whether Symantec can successfully develop new products and the degree to which these gain market acceptance. Actual results may differ materially from those contained in the forward-looking statements in this press release. Additional information concerning these and other risk factors is contained in the Risk Factors sections of Symantec’s previously filed Form 10-K and Form 10-Q.