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Symantec Global Intelligence Services Provide Proactive Protection From Security Threats

New Offering Integrates Industry-Leading Symantec Managed Security Services with Award-Winning Symantec DeepSight Early Warning Services

CUPERTINO, Calif. – Nov. 11, 2004 - Symantec Corp. (Nasdaq: SYMC), the global leader in information security, today announced Symantec Global Intelligence Services, integrated services providing customers with the critical intelligence needed to reduce security risks, improve regulatory compliance, and strengthen their overall security posture. Symantec Global Intelligence Services provide customers with the most comprehensive view of Internet attack activity. This new offering combines the expert monitoring and management of Symantec Managed Security Services, with Symantec DeepSight Early Warning Services, the world's premier early warning service.

"Customers need to proactively respond to today's diverse security threats in order to protect their most critical asset, their information," said Arthur Wong, vice president, Symantec Security Response & Managed Security Services. "Symantec Global Intelligence Services provides unmatched security expertise with in-depth remediation plans to ensure that our customers can keep their businesses up, running, and growing regardless of today's global security threats."

Symantec Global Intelligence Services enable customers to substantially reduce risks associated with Internet attacks by providing centralized access to data produced by security devices deployed throughout the customer's enterprise and global threat information. This global threat information is provided by Symantec DeepSight Alert Services' unmatched vulnerability intelligence and Symantec DeepSight Threat Management System's real-time data from a network of more than 20,000 sensors deployed in 180 countries. In the midst of a threat, adding this external picture of security, which includes personalized recommendations and alerts from a team of Symantec analysts, offers customers proactive steps on how to best to protect their infrastructure.

"Complex worm and virus threats require organizations to go beyond traditional technology solutions," said Paul Proctor, vice president of Security and Risk Strategies at META Group, a leading provider of IT research, advisory services and strategic consulting. "Long range vulnerability research and current threat information can give organizations critical time to plan responses to threats such as prioritizing remediation, patching, and other emergency response activities."

Through the Symantec Secure Internet Interface, Symantec Managed Security Services customers with Symantec Global Intelligence Services, will have a centralized view of consolidated security intelligence, greatly reducing the time and resources otherwise needed to collect information from a number of disparate sources. Customers can make better, more informed, decisions about prioritizing patches and other risk mitigation, before a threat even hits their network. The result is a stronger, more resilient enterprise.

Customers can choose to receive early warning notifications of global threats that may impact their own environment based on operating systems, applications and network technologies, along with monitoring and notification of threats currently attempting to impact their enterprise. These notifications can be delivered via e-mail, voice, fax, and SMS text messaging, enabling security personnel to receive timely alerts relevant to their enterprise environment and scope of responsibility. For even greater efficiency, organizations can also choose when to be notified based on threat severity, delivery method and more.

To help manage risk and comply with security regulations, customers can analyze and compare their network event data with global data, including trends for companies within the same industry or country. By offering unique reporting capabilities and the ability for customers to compare their internal data to the global landscape, customers can demonstrate security benchmarking for regulatory compliance. Global Intelligence Services are available today through Symantec Managed Security Services distribution channels and are available as an optional add-on to Symantec Managed Security Services.

About Symantec Managed Security Services
Symantec Managed Security Services leverages global intelligence to offer fast and accurate analysis of security data to protect customers against emerging threats and reduce overall security risk. Its 24x7 real-time services enhance an organization's information security posture through continuous monitoring and management, expert analysis, and immediate response to potential security threats.

About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. More information is available at

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