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VERITAS Software Helps Direct Media Inc. Better Manage E-mail and Save $60,000 in Hardware Costs

Direct Media significantly reduces e-mail administration costs using VERITAS Enterprise Vault content archiving software
MOUNTAIN VIEW, Calif. - January 11, 2005 - VERITAS Software Corporation (Nasdaq: VRTS) today announced that Direct Media, Inc. (DMI) has realized significant cost savings less than a year after implementing VERITAS Enterprise Vault™ content archiving software. Using VERITAS Enterprise Vault, DMI is able to effectively manage its rapidly growing e-mail stores and avoid unnecessary storage hardware expenditures. DMI also uses VERITAS Backup Exec™ for Windows Servers software to help protect critical customer information.
DMI is a diversified direct marketing services company. Since 1969, DMI has provided its customers list, insert and e-mail brokerage and management, Internet-based lead generation and marketing research. DMI is an expert provider of database marketing services for customers in the U.S. and worldwide.
DMI’s Microsoft Exchange e-mail stores contain critical information on clients’ marketing campaigns, and this historical data is often used to formulate future campaigns. Kevin Ladd, director of infrastructure for Direct Media, Inc., implemented Enterprise Vault software to create a central e-mail archive, which has resulted in cost savings company-wide.
“By centralizing our e-mail storage with VERITAS Enterprise Vault software, we eliminated the requirement for $60,000 worth of additional e-mail servers, storage and backup equipment that would have been necessary to cope with our rapid e-mail growth,” Ladd said. “We’ve also significantly cut down on the number of help desk calls related to Microsoft Outlook, reduced our nightly backup time and simplified our archive management. And importantly, creating an archive provides a simple method for our users to quickly access e-mails and attachments from a single location, reducing the time they spend searching for specific records.”
DMI uses two Microsoft Exchange 2000 servers with eight mail stores running on Windows Server 2003. Prior to implementing Enterprise Vault software, the company’s e-mail store was quickly growing to unmanageable levels.
“More and more file attachments are stored in e-mail, so the individual user’s inbox had become a file storage system,” said Ladd. “Our users were using Microsoft PST files stored across numerous file servers for their e-mail. Many of these PST files were as much as one gigabyte or larger, and daily differential backups were extremely time consuming because we had to backup the entire PST file if even just one e-mail was added. Users were dealing with technical problems trying to access PST files from multiple computers, PST file corruption and lost data.”
The rapid growth of e-mail stores is a common problem among companies and government agencies. According to a November 2004 report issued by Osterman Research, Inc., during the 12-month period ending October 2004, surveyed companies’ message store growth averaged 32%.
“Storage issues will continue to get more difficult for IT to manage,” says Michael Osterman, President, Osterman Research, Inc. “Assuming 32% annual growth in the size of the message store, 100 Mb of storage today will grow to 304 Mb in just four years. Storage management will not be accomplished effectively simply by adding more storage to an existing infrastructure. While the cost of storage continues to fall, the cost of acquiring, configuring and managing it does not. As a result, a better means of managing storage must be implemented.”
DMI uses one Enterprise Vault server to service its two Microsoft Exchange servers. E-mails and attachments are automatically moved off individual PST stores and the Exchange servers to a secure online repository. This archive is fully searchable, and provides all users immediate access to records.
We’ve been able to reduce the total number of file servers in our organization from six to one,” added Ladd. “Our nightly backups take significantly less time now that the bulk of our data is managed by Enterprise Vault software.”
“Our users have access to their historical e-mail from their desktops, or from anywhere they have Internet access via Outlook Web Access (OWA),” Ladd continued. “We deployed Enterprise Vault software company-wide, and most users were ready to use the software with less than 15 minutes of training.”

VERITAS Protects Critical Information

Since 1996, DMI has also used VERITAS Backup Exec for Windows Servers software to help simply and cost-effectively protect its most valuable asset—the business-critical customer information used to generate client campaigns.
“Availability and protection of customer and campaign information are a top priority for our IT operation,” Ladd said. “The combination of Backup Exec and Enterprise Vault software helps provide a solid foundation for ensuring the information our employees and customers need is always there when they need it.”

About Enterprise Vault

Enterprise Vault™ software offers a total archiving platform for Microsoft Exchange, SharePoint Portal Server, IM and file server environments. Enterprise Vault software helps allow the enterprise to streamline and reduce the ongoing cost of information storage for the enterprise and simultaneously keep it instantly accessible for users and the organization.

About Backup Exec

VERITAS Backup Exec™ for Windows Servers software provides comprehensive, cost-effective protection for Microsoft Windows server environments. It features a Web-based administration console and an intuitive graphical user interface with easy-to-use wizards that simplify installation and enhance manageability. High-performance agents and options deliver flexibility to help quickly protect desktop, laptop and server data.

About VERITAS Software

VERITAS Software, one of the 10 largest software companies in the world, is a leading provider of software and services to enable utility computing. In a utility computing model, IT resources are aligned with business needs and business applications are delivered with optimal performance and availability on top of shared computing infrastructure, minimizing hardware and labor costs. With 2003 revenues of $1.75 billion, VERITAS delivers products and services for data protection, storage & server management, high availability and application performance management that are used by 99 percent of the Fortune 500. More information about VERITAS Software can be found at

About Direct Media

Direct Media (DMI) is a diversified direct marketing services company. Since 1969, Direct Media has provided its customers list, insert and e-mail brokerage and management, Internet-based lead generation and marketing research. DMI is an expert provider of database marketing services for customers in the U.S. and worldwide. More information can be found at

For More Information Contact:

Andrew Ryan , Corporate Communications , VERITAS Software
(954) 434-1552 ,

Gina Sheibley , Corporate Communications , VERITAS Software
(650) 527-2589 ,

Tim Harvey , Investor Relations , VERITAS Software
(650) 527-4523 ,
This press release may include estimates and forward-looking statements within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties, including the risk that we will not gain market acceptance of our products and services, the risk that we will not be able to maintain the quality of our end-user customer and partnering relationships and the risk that we will not manage our business effectively, that could cause the actual results we achieve to differ materially from such forward-looking statements. For more information regarding potential risks, see the "Factors That May Affect Future Results" section of our most recent annual and quarterly report on file with the SEC. We undertake no obligation to update any forward-looking statement to reflect events or circumstances after the date hereof.
Copyright © 2005 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo, Backup Exec, and Enterprise Vault are trademarks or registered trademarks of VERITAS Software Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.