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Symantec Launches Intelligent Archiving Partner Program

Program to Provide Enterprise Vault Customers with Improved Search and Retrieval Capabilities While Easing Integration into Records Management Systems

CUPERTINO, Calif. - Feb 27, 2006 - Symantec Corp. (Nasdaq: SYMC) today announced the launch of its Intelligent Archiving Partner program, developed to provide organizations with more specific information about the content and context of the records in their ever-growing data stores. Symantec has partnered with a number of content classification and records management software providers to help Symantec Enterprise Vault™ email and content archiving software customers make more informed decisions around the archiving, storage, retention and discovery of these business records, while simultaneously reducing storage costs, eliminating unnecessary litigation risks and minimizing the time and cost involved in discovery and search.  Partnering with multiple vendors enables customers to tailor archiving and records management systems that meet their specific data retention and recovery needs.

“Organizations typically implement archiving strategies based on time or size limits rather than content,” said Jeremy Burton, senior vice president, data management group, Symantec Corp. “This often leads to retaining some records for longer than the legal department requires and creating unnecessarily high storage costs. Symantec’s Intelligent Archiving Partner program enables an organization to choose from a number of products to custom-tailor a more effective archiving policy and easily integrate it into its overall records management strategy.”

“Our research estimates that the capacity of email archives will grow to an estimated 3,500 Petabytes in 2010,” said Brian Babineau, an analyst with Enterprise Strategy Group, a leading IT analyst firm. “Organizations must improve their capabilities to understand, analyze, and classify data making data archiving more efficient and effective.  With its Intelligent Archiving Partner program, Symantec is building a strong portfolio of solutions that offer unique capabilities to add intelligence to information making it much easier to manage and control over extensive periods of time.” 

Automated Classification
A core principle of the Symantec Intelligent Archiving Partner program is to allow automated classification of content to enable:

  • Intelligent Storage: Using classification to drive decisions on what type of archive storage to use for specific records.  For example, newsletters and company updates may be automatically archived to less expensive storage while business records may be kept on higher-speed archive storage platforms.
  • Intelligent Retention: Using classification to determine the retention period for each item.  For example, in a healthcare environment, the system could determine which items contain patient information such as social security numbers and need to be retained for a specific period of time.
  • Intelligent Discovery: Using classification to tag items with categories which can then be searched on during investigations or legal e-discovery.  For example, documents with the words “attorney-client privileged” or “confidential” could be identified as such, enabling customers to use Enterprise Vault Discovery Accelerator to restrict searches to only those documents.

The Enterprise Vault platform can perform basic classification on its own, based upon properties such as sender, recipient and subject.  In order to classify by content and context, Symantec has partnered with leading content classification software vendors, including Kazeon, MessageGate Inc., Orchestria, and Recommind. Deep classification creates detailed metadata for each record that can be added to the archive. The metadata can segment records into categories with their own unique retention and deletion policies, preventing them from being retained for longer than required for business or regulatory compliance reasons. The additional tags also dramatically improve the speed and effectiveness of the search and retrieval process.

Integrating Archiving With Enterprise Content Management and Records Management
The Symantec Intelligent Archiving Partner program enables customers to integrate Enterprise Vault with leading enterprise content management (ECM) software tools to achieve in-place records management. This means emails and other items sent to the Enterprise Vault archive are then automatically identified by ECM systems as being records which should be managed in terms of retention and disposition without removing them from the archive.  This allows organizations to leverage the scalable storage of the archive while controlling business records stored in the archive or in other systems in a consistent fashion.

Initial ECM and records management partners include Hummingbird, Interwoven, MDY, and Stellent.  Symantec plans to continue to partner with all of the major leaders in the ECM industry to provide customers with a wide range of choices for their ECM solutions.

“Companies and government agencies must contend with a number of industry-specific email retention laws and regulations, such as the Sarbanes-Oxley Act, HIPAA and SEC Rule 17a-4, which means a system that works for one may not work for others,” added Burton.  “We want to give our customers a number of options to choose from, rather than forcing one bundled solution on all of them.”

Symantec Email Security and Availability
Symantec is the first company to offer email security and availability, addressing the full range of mid to large size business and IT needs around keeping messaging systems and data secure and readily available. Symantec email security and availability provides industry-leading products and services designed to drive down customer costs by reducing large volumes of unwanted spam, stopping viruses, automatically managing the lifecycle of older emails through archiving, and by helping to keep customer's email infrastructures resilient against failure.  More information on Symantec email security and availability is available at

About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. More information is available at

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