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Symantec Announces Comprehensive Solution for the Healthcare Industry

Enables healthcare providers to meet industry regulations and improve the delivery of patient care

MIAMI – Gartner Healthcare IT Summit -  Nov. 12, 2007 – Symantec Corp. (Nasdaq: SYMC) today announced the Symantec Healthcare Provider Solution, comprised of products, services and best practices to help healthcare providers protect and manage their critical infrastructure and ensure vital patient information is both protected and accessible. With the rapid growth of information and interconnections between hospitals, clinics, physician’s offices, universities and other entities, IT infrastructures are being pushed to the limit. Symantec is giving  its healthcare customers the confidence that their critical systems and information are protected, improving the quality of patient care and helping them comply with regulations governing the securing and availability of patient data.   
“Symantec gives Baptist Health the confidence that our critical patient information is protected, and simplifies the management of our infrastructure to help us ensure compliance, better serve our patients and enhance employee productivity,” said Allen Montgomery, Baptist Health South Florida, which serves approximately 100,000 patients annually.  “With Symantec, we have saved close to $2 million in IT administration costs, leaving more funding to focus on initiatives that directly benefit our patients.”

Healthcare providers and their IT departments are increasingly applying automation to improve patient care quality and reduce costs. With the Healthcare Industry Solution, Symantec is helping hospitals and provider networks manage IT risk and maximize IT performance by standardizing and automating their software and processes.  Symantec is helping healthcare customers address their most critical business challenges:

  • Protect Interconnections and Mitigate Security RiskGreater interconnections in the healthcare industry create new challenges in protecting critical systems and networks, as well as ensuring privacy and regulatory compliance. Symantec helps healthcare providers protect critical endpoints(workstations, servers, databases, mobile devices), enforce security policy, prevent data loss and monitor and report access to systems for compliance with internal policies and regulations.
  • Manage Data in an Increasingly Complex Environment- Advances in medical digital imaging and electronic medical records (EMRs) have enabled healthcare providers to streamline diagnosis and treatment, reduce medical errors, increase efficiency and improve patient care. At the same time, it has introduced disparate systems and storage environments that led to rapid growth of data stores.  The Veritas storage software solutions from Symantec provide customers with storage management, backup and recovery and archiving technologies, giving them better availability, utilization and scalability of storage.
  • Automate Compliance Amid Changing Industry Regulations - Healthcare providers must thrive in a landscape of constantly changing regulations and standards imposed by federal, state, and local governments, accrediting bodies and regional health organizations.  Symantec helps customers automate key IT compliance processes by ensuring coverage of external mandates through written policy creation, dissemination, acceptance tracking and exception management. Symantec solutions also help to remediate deviations to standards, enabling immediate corrective actions or triggers to third party response workflow systems.
  • Expedite Legal Discovery and Prevent Data Loss -Symantec offers a comprehensive solution to manage risks across the information and messaging lifecycle in healthcare provider organizations.  The Symantec Healthcare Industry Solution helps providers reduce the cost of infrastructure and administering the messaging system, while also preventing leaks of confidential patient information. The solution helps in managing arduous regulations such as the revised Federal Rules of Civil Procedure that require rapid, effective legal discovery of those emails and other electronic communications.

“As the leading U.S. provider of healthcare information technology solutions, Cerner has successfully partnered with Symantec for the past three years to help address the unique IT requirements of healthcare providers and we’ve seen the important role that Symantec plays in the healthcare industry” said Ron Peel, senior practice manager, Cerner Corporation.  “Symantec’s comprehensive suite of products and services strengthens our ability to transform healthcare IT and help our mutual customers meet their critical needs while providing the highest standard of care for their patients.”

“We have worked closely with our existing healthcare customers to develop a solution that helps address evolving needs and resolve complicated issues that face healthcare IT administrators,” said Gary Sevounts, senior director, healthcare industry solutions, Symantec.  “As there is not a one-size-fits-all approach to solving healthcare IT challenges, we are offering the healthcare industry consulting services and product solutions that hospitals and provider networks can tailor to their IT needs. With the launch of our Healthcare Provider Solution, Symantec enables hospitals and provider networks to better address their unique business challenges and improve the delivery of patient care through technology.”

About Symantec

Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information and interactions by delivering software and services that address risks to security, availability, compliance and performance. Headquartered in Cupertino, Calif., Symantec has operations in 40 countries. More information is available at

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