Flagstar is protecting its online customers with the VeriSign® Identity Protection (VIP) Fraud Detection Service. The VIP Fraud Detection Service provides convenient protection by learning how each user behaves and then requiring additional authentication when the service detects suspicious activities.
"Fraud is serious and costly, and no one can afford to ignore it," said Jason Dufner, senior vice president at Flagstar, which operates 177 banking centers in three states and originates mortgages in all 50 states. "By implementing the VIP Fraud Detection Service from VeriSign, we are able to closely monitor online activity and engage an additional layer of authentication whenever normal usage patterns are abandoned. Although VIP Fraud Detection Service works behind the scenes, we were impressed with the way it battles fraud on the front lines to safeguard all of our online customers," Dufner said.
Among victims who knew how their frauds were perpetrated, online fraud represented 11 percent of U.S. fraud cases last year, according to Javelin Strategy & Research. With 9.9 million victims, the hard costs of fraud are significant: per-incident losses averaged $4,849 in 2008.(1)
The VIP Fraud Detection Service reduces the risk of online transactions in financial services, retail, government, and healthcare. With the capacity to process more than 1,000 transactions a second, the VIP Fraud Detection Service will enable Flagstar to detect anomalies in real time. A rules engine and a self-learning behavior engine process each event to determine fraud risk based on pre-determined parameters including location, device, time, network address, transaction type, and user information. If the risk threshold is exceeded, the intervention engine can require a higher level of authentication. The service also includes fraud investigation and case management tools to help Flagstar's internal security teams investigate and resolve potential fraud quickly and efficiently.
"For online businesses under constant attack from fraudsters and identity thieves, the VIP Fraud Detection Service is the first line of defense," said Fran Rosh, senior vice president of User Authentication at VeriSign. "As more e-criminals target consumers with increasingly sophisticated fraud schemes, security-minded businesses like Flagstar are implementing VeriSign's world-class anti-fraud and authentication solutions as a means to reduce losses and increase customer confidence. With this proven and trusted service, Flagstar is managing risk and building trust with consumers."
Flagstar Bancorp, with $16.8 billion in total assets, is the largest savings bank headquartered in the Midwest and the largest financial institution headquartered in Michigan. At March 31, 2009, Flagstar operated 177 banking centers in Michigan, Indiana and Georgia and 61 home loan centers in 18 states. Flagstar originates loans nationwide and is one of the leading originators of residential mortgage loans. For more information, please visit flagstar.com.
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(1) "2009 Identity Fraud Survey Report," Javelin Strategy & Research, Feb. 2, 2009; accessed at http://www.javelinstrategy.com/2009/02/09/latest-javelin-research-shows-identity-fraud-increased-22-percent-affecting-nearly-ten-million-americans-but-consumer-costs-fell-sharply-by-31-percent/ on July 20,2009
Statements in this announcement other than historical data and information constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements involve risks and uncertainties that could cause VeriSign's actual results to differ materially from those stated or implied by such forward-looking statements. The potential risks and uncertainties include, among others, the uncertainty of future revenue and profitability and potential fluctuations in quarterly operating results due to such factors as the inability of VeriSign to successfully develop and market new products and services and customer acceptance of any new products or services, including the VeriSign Identity Protection Fraud Detection Service; the possibility that VeriSign's announced new services may not result in additional customers, profits or revenues; and increased competition and pricing pressures. More information about potential factors that could affect the company's business and financial results is included in VeriSign's filings with the Securities and Exchange Commission, including in the company's Annual Report on Form 10-K for the year ended December 31, 2007 and quarterly reports on Form 10-Q. VeriSign undertakes no obligation to update any of the forward-looking statements after the date of this press release.
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