MOUNTAIN VIEW, Calif. – Oct. 20, 2011 – Symantec Corp. (Nasdaq: SYMC) today announced that TriNet, a provider of human resources services to startups and small businesses, uses a combination of Symantec security, backup, archiving and eDiscovery software solutions as key components of its governance, risk and compliance (GRC) policy and to facilitate its migration to virtual servers. As a result, the company has significantly reduced the time and money IT and legal must spend on information security and management, and complying with laws and regulations governing the security and privacy of confidential information.
TriNet combines a suite of Software-as-a-Service (SaaS)-based HR services, with strategic consulting with HR professionals for more than 5,000 businesses nationwide. The company specializes in managing benefits, payroll and human resources, allowing its clients to focus on their core business priorities.
"Due to the nuances and complexities of employment law, we work in one of the most highly-regulated industries in the country," said Bryan Hallas, Director of IT Infrastructure, TriNet. "We manage extremely confidential information, such as social security numbers and benefits records, and Symantec has proven to be an invaluable partner in helping our employees to perform their jobs without being interrupted by IT roadblocks such as being unable to find specific records, failed backups or being inundated by spam."
Preventing Data Loss, Blocking Spam
TriNet implemented Symantec Data Loss Prevention (DLP) to prevent employees from accidentally transmitting confidential information via email or downloading it to a portable storage device such as a USB thumb drive. Symantec Endpoint Protection secures endpoints such as employees' laptops and desktop computers against the constant threat of external malware authors attempting to steal information.
TriNet also uses Symantec Brightmail Messaging Gateway to keep spam and phishing emails out of employees' inboxes and reduce the threat of someone inadvertently clicking on a link that leads to a malicious website. TriNet receives more than 118,000 emails over a 24-hour period, and Brightmail blocks about 92 percent of those messages.
"Once you actually start looking at what's leaving your network, I think most companies would be just shocked," added Michael Belloise, TriNet’s Information Security Manager. "DLP is a very strong component of our business, and tying that into the process of how we respond to client inquiries or transmit large volumes of data to regulatory agencies, or to prevent some kind of unnecessary disclosure of information, be it theft, breach, is very helpful."
Faster, More Complete Backups and eDiscovery Searches
Because TriNet is often involved in legal cases for its clients, it is regularly required to produce specific records as part of an eDiscovery request. Pulling backup disks or tapes and searching for records became a time consuming and expensive task for IT and legal personnel, so TriNet implemented Symantec Enterprise Vault archiving software. Emails are automatically indexed and placed in a searchable repository, eliminating the need for employees to save emails in individual PST files. Older emails are moved off the Exchange server and onto cheaper storage options, and technologies such as deduplication and compression prevent multiple copies of one email from being stored and backed up. As a result, TriNet has reduced the amount of storage disk space it requires by 50 percent and has deferred having to spend money on new storage hardware. Enterprise Vault has also significantly streamlined the eDiscovery process.
"We receive an average of two eDiscovery requests each week, and every search involves the IT department; the process was laborious," said Hallas. "Legal would give us some parameters, and we would then spend hours searching and retrieving emails, dumping them into a PST file, and sending to legal for review. Once we implement the Enterprise Vault Discovery Accelerator add-on module, the time it will take to complete an eDiscovery request will be a quarter of what it used to be, and the Enterprise Vault Discovery Accelerator will enable the legal team to conduct and complete those searches with minimal help from IT."
TriNet relies on Symantec NetBackup to backup data across its entire IT environment, which includes a mix of production systems running on UNIX and Linux and internal infrastructure based on the Microsoft Windows platform. TriNet has also migrated its servers to a virtual environment, relying on NetBackup to backup data stored on its virtual servers running on VMware vSphere 4.1. Additionally, the NetBackup agent for Enterprise Vault streamlines the process of moving older, archived records to the backup system.
About TriNet TriNet is a trusted partner to small businesses, providing critical HR-related services on an outsourced basis. TriNet’s solutions help contain costs, minimize employer-related risks and relieve administrative burden to keep an entrepreneur’s focus on core business functions. From employee benefits service and payroll processing to high-level human capital consulting, TriNet’s PEO expertise is integrated with every facet of a client’s business. TriNet specializes in serving fast-moving companies in fields such as technology and financial services, who recognize that top-quality employees are the most critical competitive asset. For more information, please visit http://www.trinet.com.
Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at www.symantec.com.
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