Alliances

Symantec continues to be active with acquisitions and alliances, and we are always interested in hearing about opportunities that are a strategic fit and that fuel growth by addressing customer needs.

Symantec and BMC Software have formed a strategic alliance to deliver enhanced enterprise management solutions, through the integration of the Symantec Security Management System and BMC Software's Business Services Management solution.

Symantec enterprise security products, Symantec DeepSight Alert Services and Symantec Incident Manager, have integrated offerings with BMC Software's Remedy™ Help Desk and Action Request System™ (AR System™). The combination of Symantec and Remedy solutions now enables enterprise customers to conduct faster, more succinct communication between their internal IT and security teams, resulting in quicker response and resolution to security incidents and vulnerabilities and overall enhanced security for the enterprise.

Symantec DeepSight Alert Services provides a comprehensive early warning service to deliver timely and actionable security alerts based on the world's largest database of vulnerabilities and malicious code. DeepSight Alert Services 6.0 offers an add-on option to integrate alert information into environments using Remedy Help Desk or custom AR System applications.

This integrated offering allows administrators to leverage security alert information to prioritize tasks according to their critical business value. DeepSight Alert Services sends personalized, relevant alerts, with detailed mitigation strategies directly to customers' familiar Remedy Help Desk or AR System environment for faster response to critical threats.

Organizational security efforts are tracked using Remedy's service desk tickets and reporting capabilities, allowing customers to measure their security policies and track their regulatory compliance.

Symantec Incident Manager correlates security events in real time across disparate security technologies and network tiers to identify, prioritize and coordinate the resolution of security incidents. With the new Symantec Relay for Remedy Help Desk, the first two-way connection for security management and Remedy (developed in partnership with BMC Software), the recently released Symantec Incident Manager 3.0 works with Remedy Help Desk and AR System to facilitate faster, clearer communication between IT and security teams.

The Symantec Relay for Remedy Help Desk enables Symantec Incident Manager to generate service desk tickets that include detailed remediation guidance without requiring the administrator to switch applications to manually enter ticket detail. Remedy can then send remediation updates to Symantec Incident Manager, allowing the security team to track remediation progress. By simplifying the interaction between the teams, enterprises save valuable time by increasing the speed of response to security incidents.

Together, Symantec and BMC Software will help your organization manage its IT and security resources in an effort to provide a high level of security and availability for the services your business depends on. If these benefits appeal to you, please let us know. You can contact us at technologypartners@symantec.com.

Resources

• Symantec-BMC Flash Demo
• Symantec Incident Manager iNote for Remedy Relay (PDF)
• White Paper - DeepSight-Remedy (PDF)

More on the BMC-Remedy Alliance,
News Release (Jun. 15, 2004)
Symantec and BMC Software Offer Two Real-Time Integrated Security And Service Management Solutions

News Release (Oct. 15, 2003)
BMC Software and Symantec Partner to Advance Business Service Management

Symantec has forged a broad relationship with HP that spans both of our Consumer and Enterprise business units. Symantec offers a complete line of solutions and services to secure HP network environments. Including solutions for desktop, server and gateway antivirus; desktop and gateway firewall; host and network intrusion detection; vulnerability assessment and management supporting a range of platforms including Windows, Linux and HPUX.

Symantec and IBM have a wide and dynamic alliance relationship, working together on many fronts to ensure that Symantec's leading security solutions are integrated with IBM's business solutions and support a wide variety of IBM platforms.

Symantec Security Management System and IBM
Symantec and IBM have worked together closely on Security Management on multiple fronts.

Symantec and IBM Tivoli together to provide enterprise customers with a holistic view of their security environment via an integration between the Symantec Security Management System and the Tivoli Enterprise Console and Risk Manager. Symantec is also a member of Team Tivoli with Tivoli Ready certified products seamlessly integrate in the Tivoli environment, such as Symantec AntiVirus Corporate Edition, Enterprise Security Manager, Intruder Alert and pcAnywhere.

Symantec Enterprise Security Solutions for IBM eServer Platforms
Symantec's market leading AntiVirus, Vulnerability Assessment and Host Intrusion Detection solutions support a wide range of IBM eServer platforms.

Symantec Antivirus for DominoSymantec and IBM work together to secure Lotus Domino with the award winning Symantec Antivirus for Domino groupware solution. Symantec announced complete platform coverage for SAV for Domino 6 earlier this year.

Securing Lotus "Next Gen" Solutions
Symantec is also working with Lotus on its "Next Gen" initiative, including Lotus Workplace Messaging. Symantec's gateway content security solutions provide comprehensive protection for Workplace Messaging traffic today, including Symantec's award-winning Antivirus protection and layered Antispam protection. Symantec is also participating in Lotus's Design Partner program to facilitate the development of APIs that, in the future, Symantec can use to integrate its comprehensive security offerings across Lotus's Next Gen solutions.

Symantec is a Microsoft Gold Certified Partner and a Global Managed Partner. As a key Security Partner of Microsoft's, Symantec is actively engaged in joint technology, sales and marketing programs, both in the consumer and enterprise markets worldwide. Symantec's comprehensive range of security solutions helps Microsoft customers protect, detect, defend and recover their Windows based systems from today's blended security threats.

Symantec and Nokia have formed a strategic collaboration whereby Symantec now provides a security client solution comprising of antivirus, firewall, wireless LiveUpdate and over-the-air management technologies for Nokia business devices, beginning with the Nokia 9500 Communicator platform. Symantec™ Client Security for Nokia Communicator protects Nokia 9500 and future releases of Communicator business devices from unwanted network intrusions and hackers, as well as from viruses, Trojans, and worms.

Symantec's key security technologies will provide an added layer of critical defense to the Nokia devices, enabling customers to operate enterprise class mobile solutions with the security needed to protect against today's security threats.

The new Nokia 9500 Communicator is one of the first cellular devices on the market designed to meet the demands of corporate IT departments for high levels of security, manageability and customization.

More on Nokia
News Release (Nov. 3, 2004)
Symantec Client Security For Nokia 9500 Communicator And Nokia 9300 Smartphone Keeps New Devices Safe

News Release (Feb. 23, 2004)
Symantec To Provide Security Solutions For New Nokia 9500 Communicator Platform