ABOUT SYMANTEC

Services Agreements

Agreements

Agreement Name Agreement (PDF)
Symantec Hosted Services Terms
Symantec Hosted Services Trial Terms
Bundles and Legacy Bundle Names
Subscription and Services Program Guide

Cloud Service Descriptions

Service Service Description (PDF)
AdvisorMail
Cyber Security: Simulation Platform
Email Security.cloud
Enterprise Vault.cloud
  • Email Continuity Archive.cloud and Symantec Email Continuity Archive Lite.cloud (Appendix 15)
  • Email Continuity.cloud (Appendix 16)
  • Email Archiving.cloud P (Appendix 17)
Symantec Identity: Access Manager
Web Security.cloud
Symantec Endpoint Protection Small Business Edition *(SEP SBE)

Agreements

Agreement Name Agreement (PDF)
Professional Services Terms
Incident Response Terms
Emergency Response Services Work Authorization Form

Professional Services Service Description

Service Service Agreement
Symantec Appliance Services
Symantec Incident Response Retainer Services

Agreements

Agreement Name Agreement (PDF)
Symantec Hosted Services Terms

Managed Services

Service Service Description (PDF)
Symantec Managed IT Risk Assurance Service
Symantec DeepSight Intelligence Services
Managed Backup Services
Managed Enterprise Vault