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June 25, 2003
Symantec Security Check Cleanup Tool

What the tool does

The Symantec Security Check Cleanup Tool does the following:

  1. Removes the Symantec Security Check ActiveX related files and registry entries.
  2. Prevents the affected version of the ActiveX control from being executed on the computer. This is done by setting the "kill bit" for that specific control. This does not impact valid versions of the control.

Obtaining and running the tool

NOTE: You need administrative rights to run this tool on Windows NT 4.0, Windows 2000, or Windows XP.

  1. Download the CleanSSC.exe file from:

    http://securityresponse.symantec.com/avcenter/CleanSSC.exe

  2. Save the file to a convenient location, such as your downloads folder or the Windows Desktop.

  3. To check the authenticity of the digital signature, refer to the section, "Digital signature."

  4. Close all running programs and reboot the computer.

  5. Close all running programs before running the tool.

  6. Double-click the CleanSSC.exe file to start the removal tool.

  7. Click Start to begin the process, and then allow the tool to run.

When the tool has finished running, you will see a message indicating that the Symantec Security Check files have been removed from your computer.


Digital signature

CleanSSC.exe is digitally signed. Symantec recommends that you use only copies of CleanSSC.exe that have been directly downloaded from the Symantec Security Response Web site. To check the authenticity of the digital signature, follow these steps:

  1. Go to http://www.wmsoftware.com/free.htm.

  2. Download and save the Chktrust.exe file into the same folder in which you saved CleanSSC.exe (for example, C:\Downloads).

  3. Depending on your operating system, do one of the following:

    Click Start, point to Programs, and then click MS-DOS Prompt, or

    Click Start, point to Programs, click Accessories, and then click Command Prompt.

  4. Change to the folder where CleanSSC.exe and Chktrust.exe are stored, and then type:

    chktrust -i CleanSSC.exe

    For example, if you saved the file to the C:\Downloads folder, you would enter the following commands:

    cd\
    cd downloads
    chktrust -i CleanSSC.exe


    Press Enter after typing each command. If the digital signature is valid, you will see the following:

    Do you want to install and run "Symantec Security Check Cleanup Tool" signed on 7/17/2003 12:02 PM and distributed by Symantec Corporation?

    Notes:

    • The date and time displayed in this dialog box will be adjusted to your time zone if your computer is not set to the Pacific time zone.

    • If you are using Daylight Saving time, the displayed time will be exactly one hour earlier.

    • If this dialog box does not appear, there are two possible reasons:

      • The tool is not from Symantec: Unless you are sure that the tool is legitimate and that you downloaded it from the legitimate Symantec Web site, do not run it.

      • The tool is from Symantec and is legitimate, however, your operating system was previously instructed to always trust content from Symantec: For information on this and how to view the confirmation dialog again, read the document How to restore the Publisher Authenticity confirmation dialog box.

  5. Click Yes to close the dialog box.

  6. Type Exit, and then press Enter. This will close the MS-DOS session.


Last modified on: Friday, 18-Jul-03 01:53:06