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SYM06-016
August 18, 2006
Symantec Enterprise Security Manager Denial-of-Service

Revision History
None

Risk Impact
Medium

RemoteYes
LocalNo
Authentication RequiredNo
Exploit publicly availableNo

Overview
Symantec Enterprise Security Manager is susceptible to a race condition that can cause the application to lock up, resulting in a denial-of-service.

Vulnerable Products
The following supported ESM agent and manager platforms have patches available for immediate download.

ESM agent platformESM version
Windows XP Professional SP2 (x86)
Windows Server 2003 Standard Edition SP1 (x86)
Windows Server 2003 Enterprise Edition SP1 (x86)
Windows 2000 (Professional, Server, Advanced Server)
Windows NT 4.0
Solaris 2.9 (SPARC)
AIX (4.3.1, 4.3.3, 5.1, 5.2)
Red Hat Enterprise Linux ES 3.0 (x86)
HP-UX (10.20, 11.0, 11i) (PA-RISC)
6.0
Windows XP Professional SP2 (x86)
Windows Server 2003 Standard Edition SP1 (x86)
Windows Server 2003 Enterprise Edition SP1 (x86)
Windows Server 2003 (Itanium)
Windows 2000 (Professional, Server, Advanced Server)
Solaris 2.9 (SPARC)
Solaris 2.10 (SPARC)
Solaris 2.10 (x86)
AIX 5L 5.3 (64-bit)
AIX (5.1, 5.2)
Red Hat Enterprise Linux ES 3.0 (x86)
Red Hat Linux AS 3.0 64-bit (Itanium)
Red Hat Enterprise Linux ES 4.0 Itanium
Red Hat Linux AS 3.0 64-bit (Opteron and Xeon)
Red Hat Linux WS 3.0 64-bit (Opteron and Xeon)
Red Hat Enterprise Linux 4 ES (x86)
Red Hat Enterprise Linux 4 AS (Xeon and Opteron)
Red Hat Enterprise Linux (ES 2.1)
SUSE Linux Enterprise Server 9 (x86)
SUSE Linux Enterprise Server 9 (Itanium)
HP-UX (11.0, 11.11i) (PA-RISC)
HP-UX 11i v2 (Itanium)
6.5.x


ESM manager platformESM version
Windows 2000 Professional SP1+
Windows 2000 Server SP1+
Windows 2000 Advanced Server SP1+
Windows Server 2003
Solaris 2.7 (SPARC)
Solaris 2.8 (SPARC)
Solaris 2.9 (SPARC)
HP-UX (10.20, 11.0, and 11.11) (PA-RISC)
AIX 4.3.1, 4.3.3
AIX 5L 5.1
AIX 5L 5.2
6.0
Windows 2000 Professional SP4+
Windows 2000 Server SP4+
Windows 2000 Advanced Server SP4+
Windows Server 2003
Solaris 2.7 (SPARC)
Solaris 2.8 (SPARC)
Solaris 2.9 (SPARC)
HP-UX 11.0 (PA-RISC)
HP-UX 11i v1 (11.11) (PA-RISC)
HP-UX 11.23 (PA-RISC)
AIX 5L 5.1
AIX 5L 5.2
6.0


The following supported ESM agent and manager platforms will have fixes available upon request. Please contact your sales representative to issue a request.

ESM agent platformESM version
Windows XP Professional w/SP1 (x86)
Windows 2000 Professional w/SP1+ (x86)
Windows 2000 Server w/ SP1+ (x86)
Windows 2000 Advanced Server w/SP1+ (x86)
Windows NT 4.0 Server w/SP6a+
Windows NT 4.0 Workstation w/SP6a+
Windows XP Professional (x86) (no SP)
Windows Server 2003 (x86) (no SP)
Solaris 2.6 (SPARC)
HP-UX 10.20 (PA-RISC)
AIX 5L 5.2 (32-bit tested on 32-bit)
AIX 5L 5.1 (32-bit tested on 64-bit)
AIX 5L 5.2 (32-bit tested on 32-bit)
HP Tru64/OSF-1 4.0D - 5.1A (Digital Unix)
NCR UNIX 3.2 (ESM 5.1 only w/SU7b updated in 2003)
Red Hat Linux 8
Red Hat Linux 9
Red Hat Enterprise Linux ES 2.1 (x86)
SUSE Linux Standard Server 8 (x86)
SUSE Linux Enterprise Server 8 (x86)
NetWare 6.5
NetWare 6.0
OS/400 V5R2
OS/400 V5R3
OpenVMS AXP 7.2
OpenVMS AXP 7.3
6.0 - 6.5.x


ESM manager platformESM version
Windows NT 4.0 Workstation w/SP6a+
Windows NT 4.0 Server w/SP6a+
Solaris 2.51 (SPARC)
Solaris 2.6 (SPARC)
HP-UX 10.20 (PA-RISC)
AIX 4.2.1
AIX 4.3.3
6.0 - 6.5.x

Details
A specially crafted invalid request can be sent to the manager server to simulate an ESM agent. This causes both the ESM manager and ESM agent to lock up, resulting in a denial-of-service. This issue affects all versions of ESM managers and agents. Manager and agent restarts are required to recover from an attack.

Symantec Response
Symantec has released downloadable automated and manual fixes for many supported ESM managers and agents (see the list above). All other supported ESM platforms will have fixes available upon request. Please contact your sales representative to issue a request.

To date, Symantec is not aware of any reported attempts to exploit this vulnerability.

For information about downloading and installing updates for this issue see the product advisory located here. For more information about installing or updating ESM components see the Symantec Enterprise Security Manager Installation Guide.

Credit
Symantec thanks Anthony Bettini of McAfee, Inc. for informing Symantec of this issue.


Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows the principles of responsible disclosure. Symantec also subscribes to the vulnerability disclosure guidelines outlined by the National Infrastructure Advisory Council (NIAC).

Please contact secure@symantec.com if you feel you have discovered a security issue in a Symantec product. A Symantec Product Security team member will contact you regarding your submission. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com. The Symantec Product Security PGP key can be found at the end of this message.

Symantec has developed a Product Vulnerability Response document outlining the process we follow in addressing suspected vulnerabilities in our products. This document is available below.

Symantec-Product-Vulnerability-Response Symantec Vulnerability Response Policy Symantec Product Vulnerability Management PGP Key Symantec Product Vulnerability Management PGP Key


Copyright (c) 2009 by Symantec Corp.
Permission to redistribute this alert electronically is granted as long as it is not edited in any way unless authorized by Symantec Security Response. Reprinting the whole or part of this alert in any medium other than electronically requires permission from secure@symantec.com.

Disclaimer
The information in the advisory is believed to be accurate at the time of publishing based on currently available information. Use of the information constitutes acceptance for use in an AS IS condition. There are no warranties with regard to this information. Neither the author nor the publisher accepts any liability for any direct, indirect, or consequential loss or damage arising from use of, or reliance on, this information.

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Initial Post on: Monday, 21-Aug-06 22:30:00
Last modified on: Tuesday, 22-Aug-06 06:00:46