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October 7, 2008
Symantec Device Driver Local Elevation of Privilege

Revision History

Risk Impact

Remote AccessNo
Local AccessYes
Authentication RequiredYes
Exploit availableNo

A Gear Software device driver distributed with several Symantec products contains a flaw which, if successfully exploited, could allow a local elevation of privilege.

Affected Products
Norton 3602.0 and earlierRun LiveUpdate in Interactive Mode
Norton Ghost14 and earlierhttp://www.gearsoftware.com/support/drivers.cfm
Norton Save and Restore2.0 and earlier
Backup Exec System Recovery6.x, 7.x and 8.x
Symantec LiveState Recoverysustaining

Unaffected Products
Symantec Ghost Solution Suiteall
Norton Internet Securityall
Norton AntiVirusall

Ruben Santamarta notified Symantec that a Gear Software driver (GEARAspiWDM.Sys) distributed with several Symantec products could be used to allow a local attacker to run arbitrary code with SYSTEM rights on the local system.

Symantec Response
Symantec engineers confirmed that the issue exists in the drivers distributed with the products listed in the Affected Products table above. Gear Software has provided an updated driver to correct the problem. Norton 360 customers can obtain this update by running LiveUpdate. Customers who use other impacted products can get the update directly from the Gear website. Please refer to Obtaining the Update for additional information.

Symantec is not aware of any customers impacted by this issue, or of any attempts to exploit the issue.

Obtaining the Update
Norton 360 users who regularly launch and run LiveUpdate should automatically receive an updated (non-vulnerable) version of the affected driver. To ensure all available updates have been applied, users can run a manual LiveUpdate as follows:

  • Open any installed Norton product
  • Click LiveUpdate
  • Run LiveUpdate until all available product updates are downloaded and installed
Customers who are using other impacted products should download and apply the latest Gear driver from Gear Software’s web site:
At the prompt, click Run to install the update.

Best Practices
Symantec recommends any affected customers update their product to protect against potential attempts to exploit this issue. As part of normal best practices, Symantec recommends the following:

  • Run under the principle of least privilege.
  • Restrict access to computer systems to trusted users only.
  • Keep all operating systems and applications updated with the latest vendor patches.
  • Follow a multi-layered approach to security. Run both firewall and antivirus software to provide multiple points of protection from inbound and outbound threats.

Symantec extends our thanks the following individuals and organizations for their assistance:

This issue is a candidate for inclusion in the Common Vulnerabilities and Exposures (CVE) list (http://cve.mitre.org). The CVE initiative has assigned CVE-2008-3636 to this issue.

SecurityFocus, http://www.securityfocus.com, has assigned BID 31089 to this issue

Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows the principles of responsible disclosure. Symantec also subscribes to the vulnerability disclosure guidelines outlined by the National Infrastructure Advisory Council (NIAC).

Please contact secure@symantec.com if you feel you have discovered a security issue in a Symantec product. A Symantec Product Security team member will contact you regarding your submission. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com. The Symantec Product Security PGP key can be found at the end of this message.

Symantec has developed a Product Vulnerability Response document outlining the process we follow in addressing suspected vulnerabilities in our products. This document is available below.

PDF Symantec Vulnerability Response Policy PGP Symantec Product Vulnerability Management PGP Key

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Last modified on: Tuesday, 07-Oct-08 12:59:14