MessageLabs Hosted Email Continuity
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MessageLabs Hosted Email Continuity service provides an affordable standby email system that delivers virtually uninterrupted access to email in the event of a mail server outage. During an outage, the service can be activated in minutes, allowing users to continue accessing email functionality through Outlook, a BlackBerry device, or a Web browser. | Purchasing Data Sheet (PDF) |
Key Features
- Rapid activation
- Always-on data synchronization
- Quick, one-step restoration
- Priority order restoration
- Preserves email metadata during outage
- Service Level Agreement
- How it Works
Key Benefits
- Can be activated in minutes, providing employees with email and mobile access during an outage.
- Avoids burdening IT staff by automatically synchronizing corporate directories, user accounts, contacts, calendars, and distribution lists.
- Delivers quick, one-step restoration of sent and received email data to your primary system. Reduces system complexity and administrative headaches.
- Once deployed company-wide service administrators can use the service to prioritize the order in which servers, storage groups or mailboxes come back online.
- Restores messages to the email server with metadata intact (including time/date stamps, BCC recipients, and read/unread status), which may provide forensic data for legal purposes.
- Our Service Level Agreement provides a money back remedy if availability of 99.9% is not met.







