Customer Success

To minimize the risks of data breaches, it helps to have an attitude like Bill Donohue, chief information officer of 24 Hour Fitness, a privately-owned operator of 460 health clubs with over four million members.

To win new business at BCD Travel, it’s now almost a given to be able to show that the risks of data loss have been mitigated. The company is already tweaking communication channels to create a competitive advantage after being able to observe how customers prefer to transmit sensitive data.

Dialog Telekom, Sri Lanka’s largest mobile carrier, switched from a leading antivirus product to Symantec Endpoint Protection. Security incidents are down very significantly, and IT staff can now manage desktop security at remote locations from a single console—allowing them to cut travel time in half. These efficiencies allowed for rapid growth without hiring additional support staff.

What a way for a company to approach its 50th Anniversary. ECSEC’s server had been compromised by an intruder and was relaying thousands of spam messages every hour selling counterfeit software. As a consequence, emails to/from this small, dynamic UK retail and bar refurbishment firm were blocked intermittently―right in the middle of a high profile fit out of a TV programme restaurant.

For a long time, Etisalat Misr could only dream of having a hierarchical storage architecture based on just one set of software tools. But now it’s a reality. One of Egypt’s largest and most dynamic mobile providers is capitalizing on an integrated suite of Symantec technologies―Veritas NetBackup, Veritas Storage Foundation HA, and Symantec Enterprise Vault―to deliver a flexible, cost-effective, and high availability information storage environment.

With its global businesses expanding, Fomento de Construcciones y Contratas needed to increase control of sensitive corporate data. It turned to Symantec for a cloud-based data loss prevention solution that has enhanced the information security team’s ability to detect sensitive data, centrally monitor how it is used, enforce data loss prevention policies, lower the total cost of solution ownership by 70 percent, and reduce compliance time for a key set of regulations by 50 percent.

As the quality of digital photos continually improves, and as Computer Aided Design [CAD] software becomes more sophisticated, managing image files becomes increasingly challenging for architecture firms and similar businesses. GPD Group solved this problem by implementing Symantec solutions for archiving and data protection, avoiding staff increases and reducing storage spending.

Her Majestry’s Government (HMG) is the governing body of the United Kingdom, which makes new laws, holds the power to set taxes, and debates the issues of the day.

How does a U.K. hospice, with limited resources and budget, cost-effectively ensure data is available and secure? That was the conundrum facing Kirkwood Hospice, which provides specialist care for people facing life-threatening illness. By partnering with Symantec and its partner Aindale, the hospice has introduced a highly effective but simple data protection configuration, which supports the cost-effective backup and recovery of either the entire Windows system or individual files.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

Rice University is deploying Symantec Endpoint Virtualization Suite to stream applications to 500 desktop PCs in student labs. The university expects the solution to solve problems with last-minute requests for new applications and divergent versions of existing applications used by different departments on campus—without impacting the university’s base image.

Siemens IT Solutions and Services Brasil provides business and information technology solutions. Results from Symantec products include a backup success rate over 99 percent, a data recovery rate of 100 percent, significant staff time savings, and one year of 100 percent availability for its SAP ERP system.

The Sisters of Mercy Health System needed to increase endpoint protection and streamline administration and compliance and turned to Symantec solutions to secure 30,000 endpoints, reclaim 500 security administration hours per year, reduce helpdesk calls regarding viruses by 90 percent, and streamline audit preparation from a month to a day.

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

In the decentralized environment of Hong Kong-based non-profit St. James’ Settlement, each department solves most IT challenges independently. Still, the central IT staff of three is stretched thin as it supports data protection, endpoint security, and cost control for the entire 900-employee organization.

Symantec acquired SwapDrive in 2008, but even before the acquisition, SwapDrive relied on Symantec storage management and server clustering technologies to reduce hardware costs by up to 80 percent, minimize downtime for customers, and help IT staff manage ever-accelerating data growth.

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.

John Koval is a one-person company named Voice-and-Data that keeps data backed up and networks secure for about 25 small companies in his North Carolina region. Koval has built up his customers’ confidence by specializing in Symantec products. And new products created specifically for small business make life much simpler for both Koval and his customers.

Why rely on multiple storage management and high availability solutions when one alone can achieve more for half the cost? It’s a straightforward question, and one that it didn’t take Warid Telecom long to answer. This fast-growing Pakistan mobile communications provider has recently deployed a new highly available server and storage infrastructure.