Customer Success

Singapore’s A*STAR Computational Resource Centre wanted better visibility into its heterogeneous storage environment. A*STAR implemented a storage management and reporting solution from Symantec. Results include a 25% reduction in storage administration time, 30TB of storage capacity reclaimed, faster management reporting, and the ability to produce customized usage reports.

Global manufacturer Ametek receives almost a million spam messages a day, and turned to Symantec for relief. The solution is reclaiming a projected $3.6 million in annual worker productivity and helping Ametek avoid $48,000 in first year and $24,000 in recurring DNS server costs.

Since deploying Enterprise Vault in June 2008, the first Enterprise Vault for Lotus Domino deployment in Japan, BOT Lease has streamlined its operations significantly. With automatic journal archiving, users can retrieve email messages within seconds, a dramatic time savings. Additionally, automated archiving has increased IT staff productivity by eliminating time-consuming, monthly maintenance for migrating journal data from Lotus Domino servers to longer-term storage.

A critical system failed at City of Big Bear Lake, and recovery of the data cost $25,000. To expand the scope of the city’s backups to nightly backups of all 18 of its servers, the city turned to Symantec and partner Advanced Internet Security, and has lost no data since.

Epic Games needed to stream¬line e-Discovery and data protection and control storage growth. Symantec solutions provided e-Discovery requests filled in minutes instead of hours, a 38 percent reduction in email storage, 67 percent reduction in file storage growth, and a streamlined ability to back up and recover virtual servers.

As the quality of digital photos continually improves, and as Computer Aided Design [CAD] software becomes more sophisticated, managing image files becomes increasingly challenging for architecture firms and similar businesses. GPD Group solved this problem by implementing Symantec solutions for archiving and data protection, avoiding staff increases and reducing storage spending.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

Red Robin Gourmet Burgers, Inc., a subsidiary of Red Robin International, Inc., is a casual dining restaurant chain and headquartered in Greenwood Village, Colorado. Red Robin has more than 430 restaurants across Canada and the United States, including 21 franchisees operating more than 130 restaurants. Red Robin has nearly 36,000 employees and revenues of $869 million (FY2008).

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

Mr. Haider Devjianie takes pride in being a pioneer. As the CIO for Soneri Bank―one of Pakistan’s leading financial institutions―he has been instrumental in introducing one of the first high availability banking infrastructures based on Symantec technology in the country

Visiting Nurse Service of New York, the largest not-for-profit home health care organization in the country, evolved a comprehensive security program in order to improve data governance and information system security, standardizing on Symantec products. Results included $1.8 million in savings through December 2011.

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.