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hyper-v Job Exception: v-79-57344-38721 - Failed to mount one or more virtual disk images | Symantec Connect

hyper-v Job Exception: v-79-57344-38721 - Failed to mount one or more virtual disk images
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Backup of a virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) completes with the following exception when GRT is enabled: "v-79-57344-38721- Failed to mount one or more virtual disk images" | Symantec Connect

Backup of a virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) completes with the following exception when GRT is enabled: " v-79-57344-38721 - Failed to mount one or more virtual disk images"
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Backup Exec 2010 backup of hyper-v Virtual Machine to USB RDX drive completes with v-79-57344-38721 - Failed to mount one or more virtual disk images: Error mounting disk(s): unknown_error (0xe00084af). | Symantec Connect

Backup Exec 2010 backup of hyper-v Virtual Machine to USB RDX drive completes with v-79-57344-38721 - Failed to mount one or more virtual disk images: Error mounting disk(s): unknown_error (0xe00084af).
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How to troubleshoot backup or restore jobs that complete with an error or exception "Failed to mount one or more virtual disk images" when protecting Virtual Machines stored within VMware ESX 3.5:

3. The VMware Consolidated Backup is not targeted correctly in the backup job properties. All of these scenarios when using the Agent for VMware Virtual Infrastructure will cause the job to report the error or exception v-79-57344-38721 - Failed to mount one or more virtual disk images The GRT (Granular Restore Technology) functionality will fail for this backup, and individual file restores will not be possible as the VMware Consolidated Backup (VCB) is not able to mount the image file.
TECH63607 | 2014-04-28
Technical Solutions | CMS-XML

When attempting to backup a virtual machine from a hyper-v host that had been converted from a physical machine, the backup may fail.

Job Log errors: v-79-57344-38721 - Failed to mount one or more virtual disk images 0x1d - The system cannot write to the specified device.
TECH218479 | 2014-09-18
Technical Solutions | CMS-XML

Backup of hyper-v Virtual Machines completes with the exception "Failed to mount one or more virtual disk images"

Job Log: v-79-57344-38721 - Failed to mount one or more virtual disk images Debug Log:
TECH223818 | 2014-08-14
Technical Solutions | CMS-XML

AVVI backup completes with exception when password for Backup Exec account or Virtual Machine name or its directory contains a special character

v-79-57344-38726 - Backup Exec was unable to connect to virtual machine vmpath and name and was unable to collect the necessary metadata to restore individual application items v-79-57344-38721 - Failed to mount one or more virtual disk images v-79-57344-38278 Unable to find the metadata for a disk of the virtual machine
TECH129185 | 2014-08-20
Technical Solutions | CMS-XML

Post Hotfix 217347 GRT enabled AVVI Incremental backups to a Deduplication Storage Folder is failing with error "0xe0009585 - Unable to open a disk of the virtual machine"

Final error: 0xe0009585 - Unable to open a disk of the virtual machine. v-79-57344-38721 - Failed to mount one or more virtual disk images Debug output from the beremote log on the media server:
TECH223237 | 2014-07-24
Technical Solutions | CMS-XML

Backup Exec Agent for hyper-v backups complete with exception: "Failed to mount one or more virtual disk images" if the Virtual machine contains a Dynamic disk inside the Guest.

v-79-57344-38721 - Failed to mount one or more virtual disk images v-79-40960-38513 - Failed to mount one or more virtual disk images
TECH144734 | 2014-07-09
Technical Solutions | CMS-XML

Backup of Virtual Machines complete with following exception: "Failed to mount one or more virtual disk images" when GRT is enabled

Exceptions: v-79-57344-38721 - Failed to mount one or more virtual disk images SGMON reports the following error: BEREMOTE: [01.03.12 13:34:37] [3900] [fsys\shared] - vddk-log: disklibprovider_getdisk: Open successful - index 0.
TECH182878 | 2014-07-08
Technical Solutions | CMS-XML

Restore of file/folder GRT data from an incremental backup set fails with Failed to mount one or more virtual disk images

v-79-57344-38721 - Failed to mount one or more virtual disk images
TECH217117 | 2014-06-23
Technical Solutions | CMS-XML

GRT restore from a incremental backup set of a VMware virtual machine stored on an OST Device fails with error "Failed to mount one or more virtual disk images"

Job Log error: v-79-57344-38721 - Failed to mount one or more virtual disk images: Debug Log Error:
TECH215637 | 2014-06-18
Technical Solutions | CMS-XML

Error "Failed to mount one or more virtual disk images" appears for a grt-enabled backup job

v-79-57344-38721 - Failed to mount one or more virtual disk images
TECH216842 | 2014-06-02
Technical Solutions | CMS-XML

hyper-v backup fails with 0xe000fe4a The operation is not complete or 0xe0008516 Resources specified for snapshot do not have any valid data on them

For additional information regarding this error refer to link v-79-57344-65098 Also, a non-grt (Granular Recovery Technology) backup to disc job fails with: v-79-57344-38721 - Failed to mount one or more virtual disk images:
TECH128934 | 2014-05-07
Technical Solutions | CMS-XML

When attempting to backup a virtual machine (VM) with the Agent for VMWare Virtual Infrastructure that has a Raw Device Mapped disk or Independent disk attached to the VM, the job may finish with the exception "Failed to mount one or more virtual disk images:"

v-79-57344-38721 - Failed to mount one or more virtual disk images:
TECH144213 | 2014-04-24
Technical Solutions | CMS-XML
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