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Altiris IT Management Suite or Symantec-based Endpoint Management solutions may be affected - Microsoft Update (KB 2661254)
Doc. ID: TECH194869 | 2013-10-27
NOTICE OF END OF STANDARD SUPPORT AND END OF SUPPORT LIFE for Altiris Management Solutions v7.0x & 7.1x components.
Doc. ID: TECH210638 | 2013-09-17
HOW TO create a SMP Data Connector for ServiceDesk Location & Department information
Doc. ID: TECH204155 | 2013-03-27
ScreenCapture package path error during Symantec Management Platform (SMP) installation or upgrade
Doc. ID: TECH204205 | 2013-03-22
Logs contain errors stating 'Could not load SD.Filters' and 'Could not load Symantec.ServiceDesk.Cm'
Doc. ID: TECH200968 | 2012-12-18
ServiceDesk email notifications that include a Process View link do not take you directly to the Incident
Doc. ID: TECH180105 | 2012-10-25
KNOWN ISSUE: Large Implementation plan will cover the buttons needed to progress
Doc. ID: TECH127502 | 2012-10-13
Known Issue: Deselecting an OU for import also unchecks the OU immediately above it
Doc. ID: TECH178704 | 2012-10-09
Why do I see Duplicate Data in Servicedesk Reports?
Doc. ID: TECH127643 | 2012-08-08
Known Issues with Assign to Me Smart Task in ServiceDesk 7.1 SP2
Doc. ID: TECH180097 | 2012-04-13
Error when trying to view added equipment in Advanced Incident form
Doc. ID: TECH179333 | 2012-04-13
ServiceDesk sets a wrong timezone for user while the time is correct.
Doc. ID: TECH166190 | 2012-03-20
Clicking on computer added to IM ticket via advanced form results in application error.
Doc. ID: TECH175975 | 2012-01-10
ServiceDesk Reporting No Licenses when Licenses are Available at the SMP Server
Doc. ID: TECH155302 | 2011-10-12
ServiceDesk Hotfix Repository
Doc. ID: TECH122205 | 2011-03-02
Symantec.Workflow.Translation errors in the Log Viewer when a ServiceDesk 7.1 is pointed to SMP 7.0
Doc. ID: TECH154398 | 2011-02-28
ServiceDesk 7 embedded MSG attachment handling
Doc. ID: TECH147995 | 2011-01-12
Reclassify Smart Task changes ticket assignment
Doc. ID: TECH140577 | 2010-09-23
KNOWN ISSUE: Why is the Servicedesk USER VIP Status missing?
Doc. ID: TECH127339 | 2010-07-12
KNOWN ISSUE: "Index was outside the bounds of the array" when using Submit Advanced Incident form
Doc. ID: TECH127230 | 2010-07-01