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Two issues cause missing fingerprints when using PureDisk Remote Office Agent for backups. This includes NetBackup 50x0 Appliances.
Doc. ID: AL1498 | 2013-11-04
When duplicating images to a PDDO storage pool, if duplication fails initially but succeeds on a later attempt, it is possible that the duplicated images will be unrestorable.
Doc. ID: AL1392 | 2012-11-30
Data loss can occur on PDDO storage servers for images replicated from an MSDP storage server.
Doc. ID: AL1205 | 2011-11-03
After certain upgrades, upon restart of the Content Router, small (0-13 byte) segments are not loaded into the cache which may cause queue processing failures and data loss.
Doc. ID: AL1125 | 2011-06-24
The AIX PureDisk 6.6.1.x agent may report successful backups, but files larger than 2 gigabytes will have been excluded from the backup.
Doc. ID: AL1124 | 2011-05-27
A potential for data loss exists when using NetBackup 6.5.x PDDO with PureDisk 184.108.40.206 or PureDisk 220.127.116.11. This issue specficially affects Optimized Duplication.
Doc. ID: AL1086 | 2011-02-18
In PureDisk 6.6.x, running the Storage Pool Configuration Wizard under certain conditions may overwrite and reinstall the PureDisk environment.
Doc. ID: AL1067 | 2011-01-11
NetBackup PureDisk Software Alerts (July 31, 2010 and prior)
Doc. ID: AL1007 | 2010-08-03