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How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s).
Doc. ID: TECH24414 | 2014-10-07
Backup Exec Deduplication Option's deduplication engine (spoold) fails to start due to files deleted/quarantined by antivirus software. Deleted files may also result in corrupt, unrestorable images.
Doc. ID: TECH136166 | 2014-10-07
Jobs goes to queued state and all tapes are marked as not appendable (media full) without writing data, even after running a quick erase on new tape media
Doc. ID: TECH69827 | 2014-10-05
SCL and HCL: List of Administrator Guides, Hardware Compatibility Lists and Software Compatibility Lists for Backup Exec (All Versions)
Doc. ID: TECH205797 | 2014-10-01
.DR file size in Network Share is bigger than a local .DR file
Doc. ID: TECH216902 | 2014-09-18
Upgrade to Backup Exec 2014 fails with error -2067922409 when SQL Server 2008 R2 Express with SP2 fails to install
Doc. ID: TECH216807 | 2014-09-18
Symantec Backup Exec Support Tool
Doc. ID: TECH135126 | 2014-09-11
Agent for VMware (AVVI) backup job fails with error "Final error: 0xe0009585 - Unable to open a disk of the virtual machine." after applying Service Pack.
Doc. ID: TECH215556 | 2014-07-17
Information regarding the Backup Exec Backup to Disk Test Tool - B2Dtest.exe
Doc. ID: TECH69107 | 2014-07-16
Backup Exec Debug Monitor (SGMon) fails to run by the user in Backup Operators group if User Access Control (UAC) is disabled
Doc. ID: TECH206267 | 2014-07-08
Improving slow backups and poor performance in Backup Exec.
Doc. ID: TECH49521 | 2014-06-27
Understanding Logon Accounts and required User Rights Assignment to resolve connection, backup or restore failures
Doc. ID: TECH130255 | 2014-06-26
How to enable Debugging for SharePoint
Doc. ID: TECH37467 | 2014-06-25
A Simplified Disaster Recovery (SDR) restore fails with the error 'A communication failure has occurred' after updating/installing the Backup Exec server's Symantec Endpoint Protection agent.
Doc. ID: TECH216836 | 2014-06-05
Backup Exec Debug Monitor 2014 requires Microsoft .Net Framework 4.0
Doc. ID: TECH217127 | 2014-06-02
Double-byte characters of Asian languages cannot be typed in a Simplified Disaster Recovery environment.
Doc. ID: TECH211386 | 2014-06-02
Japanese characters are garbled in the installation log for the Backup Exec Agent for Windows
Doc. ID: TECH216492 | 2014-05-28
How to troubleshoot the error message: "The connection to target system has been lost. Backup set cancelled"
Doc. ID: TECH71227 | 2014-05-16
How to disable the Windows mini-setup option on a recovered Simplified Disaster Recovery (SDR) restored system.
Doc. ID: TECH193248 | 2014-05-14
How to enable Backup Exec Debugging for Windows
Doc. ID: TECH204379 | 2014-05-09