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IM Manager
Technical Solution
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How to Move the IM Manager Database to a New Database Server
Doc. ID: TECH85598 | 2009-01-10 -
As of Janurary 24th, 2011 Windows Live Messenger Clients are Forced to Update to Version 2011 and Cannot Login through IM Manager
Doc. ID: TECH150085 | 2012-06-27 -
Summary Report "Number of Conversations" Contain Inaccurate Data In Some Circumstances
Doc. ID: TECH94975 | 2012-01-24 -
LDAPUpdateService Reports 'STATDATA' Error When Stoppping
Doc. ID: TECH89085 | 2012-01-25 -
Error Message When trying to Open IM Manager Exported Conversations in Enterprise Vault (EV) using http://localhost/enterprisevault/searcho2k.asp: Could not show this item
Doc. ID: TECH139011 | 2010-12-01 -
Required IIS Authentication Settings and File Permissions for IM Manager Web Pages
Doc. ID: TECH88394 | 2011-11-30 -
How to Test the AOL Provisioning for AIM 6.X and Higher IM Clients
Doc. ID: TECH89826 | 2012-02-06 -
How to Configure Bulk Symantec Enterprise Vault (EV) Export Job To Go Back More Than Fourteen (14) Days to Select Messages for Export Or Export Any Date Range
Doc. ID: TECH90127 | 2011-11-16 -
How To set up Internal DNS for Zero Client Configuration for Public IM Clients And Setting Up IM Manager Computer DNS Services
Doc. ID: TECH91228 | 2012-04-19 -
How to Use Windump to Gather Network Traces
Doc. ID: TECH86409 | 2010-08-19 -
Windows Live Messenger (WLM) IM Client Can Not Login Through IM Manager When Already Logged In From Another Location "Error code: 8100030d"
Doc. ID: TECH97841 | 2010-01-02 -
Microsoft Office/Live Communications Service Messages Are not Delivered. Client Error Message: This message was not delivered to aJohn Doe because there was no response from the server
Doc. ID: TECH90087 | 2012-01-24 -
Windows Application Event Log Contains the Following Error Message When Sametime Services are not Available: The IMlogic Sametime Message Injector service terminated unexpectedly
Doc. ID: TECH154643 | 2011-09-20 -
How to Install an SSL Certificate for Use with IM Manager and AIM 6.X or Higher
Doc. ID: TECH89959 | 2010-10-07 -
AIM 6.X and Higher IM Client Cannot Log in When HTTP(S) Network Traffic is Blocked from IM Manager Server to Internet
Doc. ID: TECH92177 | 2011-11-21 -
IM Manager Support for Bloomberg to AIM Connectivity in IBXML Files
Doc. ID: TECH96153 | 2009-01-15 -
Export Fails With Error Message "Incorrect Function" When IM Conversation Has File Transfer with Ampersand (&)
Doc. ID: TECH97547 | 2012-01-16 -
Export to Enterprise Vault (EV) Fails with Error Message: The insertion into Enterprise Vault (EV) failed. Perhaps the Archive, Vault Store or the Retention Category does not exist. Return code = 0x80040303
Doc. ID: TECH123807 | 2012-02-03 -
How to Troubleshoot the EV side of IM Manager Enterprise Vault (EV) Integration Issues
Doc. ID: TECH88748 | 2012-03-13 -
Loading IM Manager License shows error message: 'The license file is invalid or cannot be found.' When no Licenses in Symantec Shared Licenses Directory
Doc. ID: TECH89050 | 2011-03-17