System Recovery Desktop Edition
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Restoring Symantec System Recovery images of machines that have been protected by Symantec Drive Encryption (previously PGP Whole Disk Encryption)
Doc. ID: TECH198084 | 2013-12-30
Symantec System Recovery (SSR) console does not display on undocked laptop
Doc. ID: TECH176663 | 2014-05-19
What changes are in Symantec System Recovery 2013 Service Pack 1? This technote contains the Software Change Notice (SCN) also known as Release Notes for SSR 2013 SP1.
Doc. ID: TECH206415 | 2013-10-01
When running a backup job with Backup Exec System Recovery (BESR) an error during the creation of the volume snap (at or before 5%) occurs with the following message, "Error E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_VSNAP_SET_SNAP_VOLUMES) failed; Error EBAB03F1: The device does not recognize the command."
Doc. ID: TECH60210 | 2008-01-29
Support statement regarding 4K sector disks and Symantec System Recovery (SSR).
Doc. ID: TECH143704 | 2014-11-13
Download the Backup Exec System Recovery 8 User Guide (Implementation Guide). This version is in English.
Doc. ID: TECH57515 | 2013-10-22
Backup Exec System Recovery 8.5 User's Guide
Doc. ID: TECH61503 | 2013-10-01
Installation Error: The configuration data for this product is corrupt.
Doc. ID: TECH181371 | 2012-02-14
Warning A7C30019: The type of errors encountered indicate that this hard disk drive is about to fail. It is recommended that this drive be replaced soon. To ignore this error ... select "Ignore bad sectors during copy"...Error e7c3000f: device \\?\symantecsnapshot0 cannot read X sectors..Error 00000017: Data error (cyclic redundancy check).
Doc. ID: TECH61634 | 2014-07-09
Information about support for USB 3.0 with Symantec System Recovery (SSR) 2011/2013.
Doc. ID: TECH154302 | 2014-05-20
SMTP Email settings in Symantec System Recovery (SSR) are lost following a machine restart on Windows 7 and 2008 R2.
Doc. ID: TECH159819 | 2014-05-20
About Symantec Recovery Disk (SRD) Driver Validation
Doc. ID: TECH54855 | 2013-10-25
Backup job hangs at approximately 95% with a status of "Updating History" when using Backup Exec System Recovery (BESR)
Doc. ID: TECH62474 | 2010-09-08
Cannot remove an invalid backup destination in Backup Exec System Recovery or Symantec System Recovery
Doc. ID: TECH87408 | 2014-05-15
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Object reference not set to an instance of an object.
Doc. ID: TECH70396 | 2013-10-27
Backing up the System Reserved Partition (hidden) in windows 7 and windows 2008 R2 using Backup Exec System Recovery(BESR) 2010
Doc. ID: TECH147337 | 2014-05-20
Symantec System Recovery (SSR) tray icon status is incorrect following a missed backup.
Doc. ID: TECH157538 | 2014-05-20
Getting error "Error E0BB00A7: the operation is not supported on disk group of this type during image restoration" when restoring an image using Restore Anyware.
Doc. ID: TECH55420 | 2013-10-22
Troubleshooting the recovery environment in Backup Exec System Recovery
Doc. ID: TECH56225 | 2011-01-05
An interaction with the catalogs database layer failed unexpectedly: sqlite3_step--5: database is locked" occurs when running a File and Folder Backup
Doc. ID: TECH58662 | 2013-10-28