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When Clicking A Servicedesk Attachment Link, the Proper Category Containing the Attachment is Not Displayed
Doc. ID: TECH216604 | 2014-04-10
Point fixes For ServiceDesk 7.5 SP1
Doc. ID: TECH212326 | 2014-04-02
Edited Change Plan Data is Overwritten During Deny/Approval Step
Doc. ID: TECH216317 | 2014-04-02
KNOWN ISSUE: Edited Process Title/Name & Process Description revert back on Incident Resolution in ServiceDesk 7.5 SP1
Doc. ID: TECH216296 | 2014-04-01
Passthru authentication does not work for logging into Process Manager portal.
Doc. ID: TECH216080 | 2014-03-25
Edit Incident: String entered in the 'Affected User' or 'Set Owner' fields should be passed through to the search window when clicking the magnifying glass icon.
Doc. ID: TECH216076 | 2014-03-25
Searching for an Affected User in the Edit Incident form does not populate the main form with the selected Affected User
Doc. ID: TECH216075 | 2014-03-25
Edit Incident form: When entering text into Affected User/Owner fields then clicking to open the search dialog almost always has to be clicked twice.
Doc. ID: TECH216077 | 2014-03-25
Issue with 'User Defined Type with DB Mapping(ORM)' generated components not functioning as expected.
Doc. ID: TECH215914 | 2014-03-18
Using Field Mapping in AD Sync Profile will cause new users to not be synced
Doc. ID: TECH215908 | 2014-03-18
ServiceDesk 7.5 MP1 upgrade fails with error executing SQL query
Doc. ID: TECH215895 | 2014-03-18
Line breaks are missing from incidents created via email.
Doc. ID: TECH209376 | 2014-03-17
Consolidated List of Permission Which can be assigned to Groups or Users.
Doc. ID: TECH192030 | 2014-03-17
When adding equipment to an Incident, assets listed (retrieved from CMDB) will include Retired and Disposed assets.
Doc. ID: TECH215782 | 2014-03-13
Error: "Excution Engine exception" - Servicedesk 7.1 Deadlocks and SLA's
Doc. ID: TECH205498 | 2014-03-12
Asset URL for Business Services is Incorrect
Doc. ID: TECH215727 | 2014-03-11
Title: Helpdesk Incident Migrator is not working when attempting to Migrate Incidents to 7.5 MP1
Doc. ID: TECH215555 | 2014-03-04
Child Incidents are not closed when the Parent Incident is Resolved.
Doc. ID: TECH215411 | 2014-02-27
If a location is required to Resolve Incident and location is not set, Description field on Work Incident form is empty.
Doc. ID: TECH213550 | 2014-02-27
Incident Owner Not Properly Updated when using the Edit Incident Form
Doc. ID: TECH215337 | 2014-02-26