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Version : Environment :
Added Voting Control Via Rulesets For Change Management in Servicedesk
Doc. ID: TECH213964 | 2014-01-16
Hold Management: Unexpected assignments for 'Incident On Hold' and subsequent recreated incident task.
Doc. ID: TECH213371 | 2014-01-16
Exception: Data we are copying from does not exist
Doc. ID: TECH214011 | 2014-01-15
Work Incident Option displays "Exception at Run method with message :Empty SessionID."
Doc. ID: TECH213963 | 2014-01-14
When SSL is configured, The "Get Impact/Urgency Matrix Editor" component configured will Fail
Doc. ID: TECH213962 | 2014-01-14
ASP.NET failure when installing Workflow or ServiceDesk
Doc. ID: TECH178238 | 2013-12-11
Automatic authentication does not work when Notify Groups link is clicked in KB ticket
Doc. ID: TECH213070 | 2013-12-05
Notify Groups link in the completed KB ticket does not work
Doc. ID: TECH213068 | 2013-12-05
Workflow Server to ProcessManager Portal Connection fails on ServiceDesk 7.5 upgrade
Doc. ID: TECH212841 | 2013-11-27
Error when upgrading from ServiceDesk 7.5 to 7.5 SP1: Method "ParseDisplayText' in type "'Symantec.ServiceDesk.Automation.Common.ValuesProviders.AssetValuesProvider'"
Doc. ID: TECH212672 | 2013-11-22
When using Polish (Programmers) keyboard layout and trying to enter "ż" letter with Alt gr + Z combination, it acts like "Undo" command and deletes the previously entered words
Doc. ID: TECH186866 | 2013-11-22
Article link does not work in KnowledgeBaseViewer web part for articles with an apostrophe (') in title.
Doc. ID: TECH212685 | 2013-11-22
Show more link on Knowledge Base Portal Page will not show full article contents in KB tab as expected for articles with an apostrophe (') in title.
Doc. ID: TECH212558 | 2013-11-22
Cannot see the Classification of Problem Tickets in reports
Doc. ID: TECH212667 | 2013-11-21
Partial HTML entered into TextBox, Multiline TextBox, or AutoCompleteTextBox components will cause an exception that ends the process (does not go to exception trigger)
Doc. ID: TECH211338 | 2013-11-18
Partial HTML entered into an incident description prevents the resulting ticket from being classified
Doc. ID: TECH212540 | 2013-11-18
Truncating the KB article text to fit into Article List on Knowledge Base Portal Page may happen in the middle of a link, rendering "Show More" link broken.
Doc. ID: TECH212559 | 2013-11-18
Error When Attempting to Change the Service Catalog
Doc. ID: TECH212538 | 2013-11-15
GetItemsByType might cause some timeout issues in larger enterprise environments
Doc. ID: TECH172369 | 2013-11-14
Incident that is linked to Problem ticket is not auto resolved after the Problem is close (Converted to Known Issue
Doc. ID: TECH174127 | 2013-11-14