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Unable to publish Workflows locally in Workflow 7.5 with error "No connection could be made because the target machine actively refused it".
Doc. ID: TECH211084 | 2013-09-30
Inactive Users appear in search results for Change Management implementer
Doc. ID: TECH210640 | 2013-09-17
NOTICE OF END OF STANDARD SUPPORT AND END OF SUPPORT LIFE for Altiris Management Solutions v7.0x & 7.1x components.
Doc. ID: TECH210638 | 2013-09-17
Clicking cancel or closing the incident satisfaction survey window completes the survey task
Doc. ID: TECH210609 | 2013-09-16
Changes saved to Incident in custom flow with Send Incident To Workflow action are not applied in OnTicketEdited ruleset.
Doc. ID: TECH206269 | 2013-09-16
Using Edit Incident process action in ServiceDesk 7.5 Incident will cause the next new Incident to skip a number for its Incident ID.
Doc. ID: TECH204703 | 2013-09-16
How to change the logging level for a Servicedesk or Workflow process back to "Default"
Doc. ID: TECH192049 | 2013-09-16
Change Managers do not have access to documents attached to Change Tickets in ServiceDesk 7.1 SP2
Doc. ID: TECH197902 | 2013-09-12
KNOWN ISSUE: Unable to modify the Affected User information on a ticket
Doc. ID: TECH209748 | 2013-08-23
Passthough Authentication Is Not Working For Servicedesk Resolve/Close Multiple Incidents
Doc. ID: TECH209860 | 2013-08-22
Problems with the Servicedesk Resolve/Close Multiple Incidents Application
Doc. ID: TECH209855 | 2013-08-22
Known Issue: Failed logins to due to incorrect password are locking user accounts in Active Directory
Doc. ID: TECH209836 | 2013-08-21
Task Priority Does Not Match Incident Priority on Initial Incident Creation
Doc. ID: TECH209835 | 2013-08-21
How Long Will Helpdesk 6 Migration Tools be Supported?
Doc. ID: TECH206349 | 2013-08-16
KB searches are not bringing back expected results
Doc. ID: TECH187617 | 2013-08-12
Resolution Milestone SLA is not being satisified when using the Resolve/Close Multiple Incidents Service Catalog item
Doc. ID: TECH209214 | 2013-08-07
Case Age value for users in timezone other that ServiceDesk SQL Server is incorrectly calculated
Doc. ID: TECH209360 | 2013-08-05
SD.KBMigration Tool Does not Migrate My Helpdesk KB Articles - Why?
Doc. ID: TECH209236 | 2013-08-01
None of the users are able to login to the ProcessManager portal
Doc. ID: TECH209253 | 2013-08-01
Subtasks are not removed on tickets closed via Close/Resolve Multiple Incidents Service Catalog item
Doc. ID: TECH209213 | 2013-07-31