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Version : Environment :
KNOWN ISSUE: Delegated Planning Tasks "Create Testing Plan for Change" & "Create Backout Plan for Change" are not closed when a Change Plan is submitted by Change manager
Doc. ID: TECH202304 | 2013-02-04
KNOWN ISSUE: The form that opens on 'Delegate Implementation Plan' task in Change Management has a wrong heading ('Create Planning task: Custom Task').
Doc. ID: TECH202382 | 2013-02-04
Why wont Change Management Open the Request Form
Doc. ID: TECH202244 | 2013-01-30
CAB Voting History is not kept once change has been approved
Doc. ID: TECH202199 | 2013-01-29
Asset 7.1 Worklflows will not publish to a Workflow or ServiceDesk 7.5 server
Doc. ID: TECH202152 | 2013-01-28
Servicedesk Incident Resolution Time is Very Slow
Doc. ID: TECH201832 | 2013-01-18
Issue with data mismatch with Department and Location
Doc. ID: TECH201616 | 2013-01-14
Users Cannot See the History of a Change Ticket Or View and Attach Documents
Doc. ID: TECH190000 | 2013-01-11
Primary contact permissions are missing on Process view page.
Doc. ID: TECH201571 | 2013-01-11
Can't find a specific user when searching for a user in the Reassign process
Doc. ID: TECH189449 | 2013-01-04
Error "Object reference not set to an instance of an object" occurs when configuring a report to be a web service
Doc. ID: TECH142441 | 2012-12-21
My Servicedesk Server or Workflow Application won't Auto-Authenticate My Active Directory Users
Doc. ID: TECH201103 | 2012-12-21
KNOWN ISSUE: The selection tree on'Add Active Directory Sync Profile' page is too narrow.
Doc. ID: TECH201002 | 2012-12-19
Logs contain errors stating 'Could not load SD.Filters' and 'Could not load Symantec.ServiceDesk.Cm'
Doc. ID: TECH200968 | 2012-12-18
KNOWN ISSUE: Tickets that have been modified using the Edit Incident Process type & then placed on Hold become unworkable.
Doc. ID: TECH200965 | 2012-12-18
Send Email smart task is generating entries in Messages table that are not being processed
Doc. ID: TECH184766 | 2012-12-12
OnChangedRecieved Process Automation rules do not work correctly for Contacts condition
Doc. ID: TECH200612 | 2012-12-06
Old, Closed Incidents are opening Tasks in Servicedesk
Doc. ID: TECH200498 | 2012-12-05
KNOWN ISSUE: Reset Password project fails with [AD Administrators] is not a valid group error message
Doc. ID: TECH200555 | 2012-12-05
Is Workflow or ServiceDesk FIPS compliant?
Doc. ID: TECH200282 | 2012-11-29