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Known issue: Reopen incident causes application failure
Doc. ID: TECH211330 | 2013-10-08
Line breaks are missing from incidents created via email.
Doc. ID: TECH209376 | 2013-10-07
Error “Invalid Date Time. Please check your settings and try again” when trying to Schedule for Later in a browser set to Italian language
Doc. ID: TECH181414 | 2013-10-04
Incidents Postponed through the Advanced form do not change their status to Hold
Doc. ID: TECH200409 | 2013-10-04
When trying to Work Incident, created from Advanced form, for the first time, the line breaks are not preserved in the form
Doc. ID: TECH209259 | 2013-10-04
License error opening SD.dataservices or editing an integrator component
Doc. ID: TECH210601 | 2013-10-04
Incidents fail to Close automatically after applying a workflow update
Doc. ID: TECH211200 | 2013-10-02
Unable to publish Workflows locally in Workflow 7.5 with error "No connection could be made because the target machine actively refused it".
Doc. ID: TECH211084 | 2013-09-30
Priority Auto-Calculate Functionality Does Not Work after Import
Doc. ID: TECH210862 | 2013-09-24
Users Having Problems Logging into the Servicedesk Portal and Not Able to view Incidents
Doc. ID: TECH210756 | 2013-09-20
Inactive Users appear in search results for Change Management implementer
Doc. ID: TECH210640 | 2013-09-17
NOTICE OF END OF STANDARD SUPPORT AND END OF SUPPORT LIFE for Altiris Management Solutions v7.0x & 7.1x components.
Doc. ID: TECH210638 | 2013-09-17
Clicking cancel or closing the incident satisfaction survey window completes the survey task
Doc. ID: TECH210609 | 2013-09-16
Changes saved to Incident in custom flow with Send Incident To Workflow action are not applied in OnTicketEdited ruleset.
Doc. ID: TECH206269 | 2013-09-16
Using Edit Incident process action in ServiceDesk 7.5 Incident will cause the next new Incident to skip a number for its Incident ID.
Doc. ID: TECH204703 | 2013-09-16
How to change the logging level for a Servicedesk or Workflow process back to "Default"
Doc. ID: TECH192049 | 2013-09-16
Change Managers do not have access to documents attached to Change Tickets in ServiceDesk 7.1 SP2
Doc. ID: TECH197902 | 2013-09-12
KNOWN ISSUE: Unable to modify the Affected User information on a ticket
Doc. ID: TECH209748 | 2013-08-23
Passthough Authentication Is Not Working For Servicedesk Resolve/Close Multiple Incidents
Doc. ID: TECH209860 | 2013-08-22
Problems with the Servicedesk Resolve/Close Multiple Incidents Application
Doc. ID: TECH209855 | 2013-08-22