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Version : Environment :
SQL Connection String Information Not being updated When Changed
Doc. ID: TECH181379 | 2012-02-13
Entered user search term is no longer forwarded into Search User dialog in ServiceDesk 7.1 SP2
Doc. ID: TECH180867 | 2012-02-10
Can I Remove the "Edit Comment" Option in Servicedesk?
Doc. ID: TECH122300 | 2012-02-09
User with a blank password and permission to change its own password is not able to change it.
Doc. ID: TECH181082 | 2012-02-09
Can you migrate knowledgebase articles from ServiceDesk 7.1 SP1 or earlier to ServiceDesk 7.1 SP2?
Doc. ID: TECH180318 | 2012-01-31
Why does ServiceDesk 7 need ServiceDesk server computer to be in Administrators group on SQL Server?
Doc. ID: TECH180177 | 2012-01-30
Error 'The specified Primary Contact does not exist in the portal' when trying to create an incident
Doc. ID: TECH179749 | 2012-01-24
Cannot log in to ServiceDesk 7.0 after adding user to a specific group
Doc. ID: TECH127350 | 2012-01-24
Incident Actions do not work with either page not loading or Application Error.
Doc. ID: TECH137662 | 2012-01-24
What is the recommended SQL maintenance strategy for Service Desk?
Doc. ID: TECH179490 | 2012-01-20
When using the Manage Equipment Action Cannot get string System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) error shown in logs
Doc. ID: TECH177218 | 2012-01-18
The Manage Equipment Action does not return already associated equipment
Doc. ID: TECH177219 | 2012-01-18
Viewing/Editing HTML comments from History web part in Process View page shows HTML code
Doc. ID: TECH169814 | 2012-01-18
How to change Administrator User (email@example.com in 7.0, 7.1 and 7.1 SP1 or firstname.lastname@example.org in 7.1 SP2) password after installation?
Doc. ID: TECH146586 | 2012-01-18
Known Issue: In an https environment the Take Snapshot > upload to Process Manager function fails.
Doc. ID: TECH179082 | 2012-01-16
When clicking 'Hardware Request' from the submit request form, an error occurs: "The logged in Requester does not have an Approver in the CMDB"
Doc. ID: TECH178684 | 2012-01-11
A Runtime error (Server Error in '/Altiris/ASDK.NS' Application) is shown when using "Reports Component Generator for NS 7.0" to retrieve reports.
Doc. ID: TECH178487 | 2012-01-10
Clicking on computer added to IM ticket via advanced form results in application error.
Doc. ID: TECH175975 | 2012-01-10
Email monitoring workflow fails to delete messages
Doc. ID: TECH178564 | 2012-01-09
Closed Incidents do not time out fast enough
Doc. ID: TECH178440 | 2012-01-06