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Searching for an Affected User in the Edit Incident form does not populate the main form with the selected Affected User
Doc. ID: TECH216075 | 2014-03-25
Edit Incident form: When entering text into Affected User/Owner fields then clicking to open the search dialog almost always has to be clicked twice.
Doc. ID: TECH216077 | 2014-03-25
Issue with 'User Defined Type with DB Mapping(ORM)' generated components not functioning as expected.
Doc. ID: TECH215914 | 2014-03-18
Using Field Mapping in AD Sync Profile will cause new users to not be synced
Doc. ID: TECH215908 | 2014-03-18
ServiceDesk 7.5 MP1 upgrade fails with error executing SQL query
Doc. ID: TECH215895 | 2014-03-18
Line breaks are missing from incidents created via email.
Doc. ID: TECH209376 | 2014-03-17
Consolidated List of Permission Which can be assigned to Groups or Users.
Doc. ID: TECH192030 | 2014-03-17
When adding equipment to an Incident, assets listed (retrieved from CMDB) will include Retired and Disposed assets.
Doc. ID: TECH215782 | 2014-03-13
Error: "Excution Engine exception" - Servicedesk 7.1 Deadlocks and SLA's
Doc. ID: TECH205498 | 2014-03-12
Asset URL for Business Services is Incorrect
Doc. ID: TECH215727 | 2014-03-11
Title: Helpdesk Incident Migrator is not working when attempting to Migrate Incidents to 7.5 MP1
Doc. ID: TECH215555 | 2014-03-04
Child Incidents are not closed when the Parent Incident is Resolved.
Doc. ID: TECH215411 | 2014-02-27
If a location is required to Resolve Incident and location is not set, Description field on Work Incident form is empty.
Doc. ID: TECH213550 | 2014-02-27
Incident Owner Not Properly Updated when using the Edit Incident Form
Doc. ID: TECH215337 | 2014-02-26
Parent Entry is Pre-Populated with an Un-Related Entry When Approving a KB Article
Doc. ID: TECH215342 | 2014-02-25
All Subtask Assignments are Deleted on Edit Incident when "Clear Existing Assignments" checkbox is Selected - Leaving all subtasks unassigned
Doc. ID: TECH215344 | 2014-02-25
During KB approval, modifications made to the KB article category are not maintained
Doc. ID: TECH215346 | 2014-02-25
When Creating New Incident Templates, the "User Only Template" check-box is defined incorrectly
Doc. ID: TECH215338 | 2014-02-25
Searching for an owner in the Edit Incident form does not populate the main form with the selected owner
Doc. ID: TECH215198 | 2014-02-20
Unable to Search for Knowledge Base Articles - Searching Does not Return Any or Some KB Articles
Doc. ID: TECH215001 | 2014-02-13