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'An error has occurred' when submitting an incident in ServiceDesk
Doc. ID: TECH121941 | 2011-11-16
Advanced Incident Form Error: Cannot get string 'Select' System.FormatException: Guid should contain 32 digits with 4 dashes
Doc. ID: TECH174498 | 2011-11-15
Process View Error: User Does not have Permission to View this task
Doc. ID: TECH174496 | 2011-11-15
Getting "Error creating the hirearchy" in ServiceDesk post-installation
Doc. ID: TECH174440 | 2011-11-15
Multiple Duplicate Emails are being Received when SLA levels are Reached
Doc. ID: TECH170921 | 2011-11-13
When SLA Warn date is reached no emails are sent to task assignees
Doc. ID: TECH174294 | 2011-11-13
Unable to select certain dates in date pickers
Doc. ID: TECH174217 | 2011-11-11
When Technician is trying to view the task not assigned to him, he gets a blank page
Doc. ID: TECH170464 | 2011-11-07
When creating a automation rule for route incident by classification, Routing works for first level classification not for secondary or lower classifications
Doc. ID: TECH171457 | 2011-11-04
Can't add a primary contact to a submit incident form. Getting a "Could not allocate space" error.
Doc. ID: TECH173645 | 2011-11-04
ServiceDesk install reports "An error has occurred at: AddProfileValueDefinitions"
Doc. ID: TECH45732 | 2011-10-27
Reopening an incident in ServiceDesk.
Doc. ID: TECH172993 | 2011-10-27
ServiceDesk no longer works after changing the service account's Active Directory password
Doc. ID: TECH137961 | 2011-10-20
Can I delete users from ServiceDesk 7.x or 7.1x?
Doc. ID: TECH168489 | 2011-10-20
After clicking on 'Start pcAnywhere' in the Smart Tasks in the ServiceDesk console, all I see is the Resource Manager page for the client.
Doc. ID: TECH169171 | 2011-10-20
Incidents are not autoescalating to next level after completion of particular SLA.
Doc. ID: TECH172158 | 2011-10-19
Active Directory automatic passthrough authentication fails to work with ServiceDesk when a link in email is used
Doc. ID: TECH143379 | 2011-10-18
ServiceDesk Reporting No Licenses when Licenses are Available at the SMP Server
Doc. ID: TECH155302 | 2011-10-12
Editing a knowledge base article does not change its contents and will convert links/images to HTML code.
Doc. ID: TECH171497 | 2011-10-11
Search does not work as expected when Process ID is typed into Open Process web part and Enter is pressed on keyboard.
Doc. ID: TECH171491 | 2011-10-11