Symantec Software Alert for PGP Desktop 10.2 for Mac OS X when using MacBook Airs and Mac minis

Article:AL1200  |  Created: 2011-10-19  |  Updated: 2013-04-15  |  Article URL
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This is to inform you that Symantec Corporation has just issued a Software Alert. There is a critical technical issue for:

  • PGP Desktop for Mac OS X 10.0.x - 10.2.0 MP1
  • PGP Whole Disk Encryption for Mac OS X 10.0.x - 10.2.0 MP1

Mac OS X systems do not boot when encrypted with PGP Whole Disk Encryption. Symantec has isolated this issue to the Mid 2011 versions of MacBook Air and Mid 2011 versions of the Mac mini with the Intel Core i5 and i7 processors.

For a description of the issue, complete details, and our recommendations, please visit the following link:


Note: This issue is fixed in PGP Desktop 10.2.0 MP2 and above.

This Software Alert was delivered because product quality and responsiveness to customers are consistent Symantec Corporation hallmarks. Any issue that could potentially affect the integrity of data in your environment, no matter how rare, is viewed as extremely serious.

Thank you for choosing Symantec.

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