Symantec Software Alert for Backup Exec - VMware Virtual Machine backups using SAN transport mode will erroneously report success if a LUN is offline or disconnected.

Article:AL1468  |  Created: 2013-07-23  |  Updated: 2014-11-04  |  Article URL
Article Type



This is to inform you that Symantec Corporation has just issued a Software Alert. There is a critical technical issue for:

  • Backup Exec 2012 revision 1798
  • Backup Exec 2010 R3 revision 5204
  • Vmware Agent Option (AVVI)


For a description of the issue, complete details, and our recommendations, please visit the following reference documents:

VMware guest machine fails to start up after the restore if SAN on media server is disconnected during backup job.


This Software Alert was delivered because product quality and responsiveness to customers are consistent Symantec Corporation hallmarks.  Any issue that could potentially affect the integrity of data in your environment, no matter how rare, is viewed as extremely serious.

Thank you for choosing Symantec.


Article URL

Terms of use for this information are found in Legal Notices