Application Metering Solution 6.1 SP1 Release Notes

Article:DOC1278  |  Created: 2007-01-29  |  Updated: 2007-01-29  |  Article URL http://www.symantec.com/docs/DOC1278
Article Type
Documentation

Description



Question
What do I need to know about the 6.1 SP1 release of the Altiris® Application Metering Solution™ software?

Answer

Release Notes
for Altiris® Application Metering Solution™ Software 6.1 SP1


Installation and Upgrade

Changes in this Release

Fixes in this Release

Issues in this Release

Additional Documentation

Document History


Installation and Upgrade

Application Metering Solution lets you discover and monitor applications on managed computers. When you monitor an application, you can deny its use. If you use Application Metering Solution with Altiris® Inventory Solution® software, you can determine which installed applications are not being used so that you can uninstall them and use them elsewhere.

Prerequisites

  • Notification Server version 6.0 SP3 or later
  • Client computer's running Windows 95, 98, Me, NT 4.0, 2000, XP or 2003
  • Altiris Agent version 6.0 or later on client computers 

To install or upgrade Application Metering Solution

  1. In the Altiris Console, select:
    (Altiris Console 6.0.) The Configuration tab
    (Altiris Console 6.5.) Configure > Solution Center
  2. (Altiris Console 6.0 only.) In the left pane, select Upgrade/Install Additional Solutions.
  3. Click the Available Solutions tab.
  4. Click the Solutions tab.
  5. Click the Altiris Application Metering Solution link.
  6. Click Start.

When you install Application Metering Solution, it also installs any dependencies that are not already installed. This includes a non-functioning version of Altiris® Patch Management SolutionTM software. Patch Management Solution is a dependency because it installs some core requirements used by certain features of Application Metering Solution. Altiris® Package Rule Management software is also a dependency of Application Metering Solution.

If you have Patch Management Solution 6.1 installed, it is upgraded to 6.2.

Changes in this Release

Application Metering Solution Configuration Page

The following changes were made on the Application Metering Solution Configuration page in the Summary Data section:

  • The default interval setting for Archive when older than was changed from 1 month to 3 months.
  • The default interval setting for Purge archives older than was changed from 3 months to 18 months.
  • By default, the Purge archives older than setting is not selected.

When you install Application Metering Solution 6.1 SP1, the above settings will override any settings that were previously set. If these default settings do not meet your needs, be sure to change them.

Application Monitor Policies

The performance has been improved when you monitor an application using the Known as field on the Application Definition Details dialog.

When you add an application definition on the Application Monitor Configuration page, if you specify a value for the Known as field on the Application Definition Details dialog, the value you specify must match exactly the know as value for the application in the auditpls.ini file. Example: For Internet Explorer, the auditpls.ini file has the known as entry IEXPLORE=Internet Explorer*. To create an application definition for Internet Explorer using the Known as field, you would need to enter Internet Explorer*.

Altiris Console 6.5

The documentation has been updated to include instructions for both the Altiris Console 6.0 and the Altiris Console 6.5. 

Fixes in this Release

The following issues were resolved in this release. For additional information regarding a fixed issue, click on the Article ID link.

 Fixed Issue  Component Article ID
Sometimes when an application monitor policy denied one or more applications, all applications were denied. Application Metering Agent 26395
When a computer was rebooted and the Application Metering Agent ran an application monitoring policy, this sometimes caused very high CPU usage. Application Metering Agent 26114
Some Application Metering Solution NSE files were not processed by Notification Server. Application Metering Agent 27594
Upgrading Application Metering from 6.0 to 6.1 failed on foreign language operating systems. Application Metering Agent 25833
A denialnode.InnerText error appeared in the NS log file after installing Application Metering 6.1.  Application Metering Agent 25738
E-mail errors appeared in NS log file when a monitor policy had denial enabled. Application Metering Agent 28813
When Inventory Solution integration was enabled on the Application Metering Solution Configuration page, a schedule error appeared in the NS Log file. Application Metering Solution 26233
On some client computers, Application Metering Solution caused the Altiris Agent service to stop. Application Metering Agent 27084
If you upgraded the Application Metering agent on a client computer then uninstalled the agent, it did not completely uninstall. Application Metering Agent 25535
 If you attempted to upgrade the Application Metering agent on a client computer from 6.0.1030 to 6.1.28, the upgrade failed. Application Metering Agent 29050
On the Application Monitor Configuration page, if you selected to send event notifications in batches and selected a time interval other than 7 days, this setting was not retained.  Application Metering Solution 26265

Issues in this Release

If you upgrade from 6.0 and you had created a notification policy in 6.0 that generates a report, then you will have to reconnect the report to the policy. 

Additional Documentation

Altiris product documentation is available in Microsoft HTML Help* (.CHM) and Adobe Acrobat* (.PDF) formats. To view Altiris product documentation in .PDF format, use Adobe Acrobat Reader* (available at: http://www.adobe.com/products/acrobat/readstep2.html).

Documentation files are installed in the following directory on the Altiris® Notification Server™ computer:
C:\Program Files\Altiris\Notification Server\NSCap\Help

The following documentation is provided with Application Metering Solution 

Application Metering Solution Product Guide

To access contextual online help from the Altiris Console:

  • (Altiris Console 6.0.) Click the online help icon  in the upper-right corner.
  • (Altiris Console 6.5.) Select Help > Context.

To access an index of all installed help from the Altiris Console:

  • (Altiris Console 6.0.) Click the index icon help index in the upper-right.
  • (Altiris Console 6.5.) Select Help > Index.

Altiris Information Resources

Source What Information it Includes Where to Find it
Altiris Documentation Information about new features, update instructions, and known issues for each release. Includes Altiris formal documentation such as Release Notes, Help, Reference Guides, Best Practice Articles, and Technical Reference Articles. http://www.altiris.com/support/documentation
Altiris Knowledgebase Comprehensive collection of articles, incidents, and issues for Altiris solutions. http://kb.altiris.com/
Altiris Juice:
an online magazine for Altiris users
Best Practices, tips and tricks, and articles for users of Altiris solutions. http://www.altiris.com/juice
Online Forums Forums for Altiris solutions and suites. http://forums.altiris.com/

Document History

 Date  Changes
11/30/06 Initial release.



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29177


Article URL http://www.symantec.com/docs/DOC1278


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