Software Catalog Data Provider 7.0 Release Notes

Article:DOC1827  |  Created: 2009-05-20  |  Updated: 2009-07-13  |  Article URL http://www.symantec.com/docs/DOC1827
Article Type
Documentation


Description



Build number 7.0.32.0

Software Catalog Data Provider enhances Notification Server's ability to identify the software that has been detected on the managed computers in your environment. It uses rules to identify software that otherwise could not be identified. It can then automatically import data into the Software Catalog to create a software resource for the software. After it creates a software resource in the Software Catalog, you can add package resources along with other software information. You can then create policies or tasks that deliver or manage this software on the managed computers in your environment.

Software Catalog Data Provider is needed to identify software in the following instances:

  • The information that identifies the software cannot be gathered from Add/Remove Programs.
  • The software is identified as a suite, and you need to identify a specific product in the suite.
  • The software is identified as a product, and you need to identify the suite.

This document contains the following topics:

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New features

The new features of this release are as follows:

Automated connection and gather

When Software Catalog Data Provider is installed, Software Management Framework automatically creates a connection to this provider. Software Management Framework also gathers all the software resources from Software Catalog Data Provider. These gathered software resources appear on the Data Provider Summary page. You can access this page on the Manage menu at Software > Data Provider Summary.

Automated import of software resources

The Software Catalog Data Provider Inventory task runs once a week by default. This task compares the software resources that were gathered from Software Catalog Data Provider with the detailed software inventory data that is collected within your environment. The Software Catalog Data Provider Inventory task uses rules to identify the software that has been detected by the detailed inventory. If a match is found between a software resource in Software Catalog Data Provider and the detected software, the software resource is imported into the Software Catalog. If the software resource is already in the Software Catalog, precedence settings determine whether the Software Catalog Data Provider can update the data. You can edit the schedule of the Software Catalog Data Provider Inventory task.

Manual import of software resources

The Software Catalog Data Provider Inventory task has an Automatically import the software resource data for detected software option that is checked by default. If you want more control over the software resources that are imported into the Software Catalog, you can uncheck this option. You must then manually import the software resources that were gathered from Software Catalog Data Provider. The Software Catalog Data Provider Summary report provides a list of the software that has been identified but whose software resources have not been imported. You can use this report to select the software resources that you want to import.

You can also manually import software resources into the Software Catalog for software that has not been detected in your environment. You can do this for a new software resource instead of manually entering the data in the Software Catalog. When you import a software resource from Software Catalog Data Provider, you do not have to manually enter the data, and you eliminate the possibility of entering the data incorrectly. 

Precedence Settings

After Software Catalog Data Provider is installed, you should set its precedence settings. Precedence settings determine whether the data that Software Catalog Data Provider imports can update the metadata of software resources that are in the Software Catalog. Precedence settings also determine whether other sources can update the data that Software Catalog Data Provider imports.

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Installation and upgrade

Prerequisites

New installation

Software Catalog Data Provider is installed when you install Inventory Solution 7.0 SP1 or later. You install Inventory Solution with Symantec Installation Manager.

For more information, see the Symantec Management Platform Installation Guide (see knowledgebase article 45732).

Upgrade

This section is not applicable for Software Catalog Data Provider 7.0.

Data migration

This section is not applicable for Software Catalog Data Provider 7.0.

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Known Issues in this Release

The following are known issues for this release. If additional information about an issue is available, click the Article ID link.

Issue Article ID Internal ID
Recent software releases may not be identified

Software Catalog Data Provider cannot identify software in your environment that is not yet included in the Software Catalog Data Provider data. Software Catalog Data Provider can only identify software that is defined in its current set of data. If recently released software is not defined in the Software Catalog Data Provider data, a future update of the Software Catalog Data Provider should contain this data. The Software Catalog Data Provider data is updated at least once a quarter.

The following is a list of the software that we know Software Catalog Data Provider cannot currently identify:

  • Adobe PageMaker version 7.0.1
  • Corel Paint Shop Pro Photo X2 version 12.50.0001
  • DAEMON Tools Lite version 4.30.4.27
  • Jasc Paint Shop Pro version 9.03
  • OpenOffice.org version 2.4.9364 (German)
  • Quick Time version 7.62.14.0
  • VMware Workstation version 5.5.0.19175
 

1792082

1735439

1762730

1779946

1791918

1735428

1807083

Adobe Reader identified as Acrobat Reader

Software Catalog Data Provider identifies Adobe Reader as Acrobat Reader.

   1785945
Paint Shop Pro 8.01 and 8.10

Software Catalog Data Provider erroneously identifies Paint Shop Pro 8.01 as Paint Shop Pro 8.10.

   1785975
Not listed as an installed product

When you install Inventory Solution 7.0 SP1, Software Catalog Data Provider is installed. However, Software Catalog Data Provider does not appear on the Installed Products page of Symantec Installation Manager.

   1809808
Software Catalog Data Provider Inventory task

The first time the Software Catalog Data Provider Inventory task runs, none of the installed software resources that it identifies appear in the Installed Software folder in the Software catalog. The software resources do not appear until the task runs a second time. This issue was resolved with the release of Symantec Management Platform 7.0 SP4.

   1897302
Inventory process hangs

The inventory process hangs and does not complete until after a reboot.

 49256  1713607

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Where to get more information

The product installation includes the following documentation:

Document Description Location

User’s Guide

Information about how to use this product, including detailed technical information and instructions for performing common tasks.

This information is available in PDF format.

Help

Information about how to use this product. This information is the same as in the User’s Guide.

Help is available at the solution level and at the suite level.

This information is available in HTML help format.

The Documentation Library, which is available in the Symantec Management Console on the Help menu.

Context-sensitive help is available for most screens in the Symantec Management Console.

You can open context-sensitive help in the following ways:

  • The F1 key.
  • The Context command, which is available in the Symantec Management Console on the Help menu.

For more information, you can use the following resources:

Resource Description Location

Implementation Guide

Information about how to install, configure, and implement this product.

This information is available in PDF format.

Symantec Management Platform Release Notes

Information about new features and important issues in the Symantec Management Platform.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45141&p=1

You can also search for the product name under Release Notes.

Installing the Symantec Management Platform products

Information about using Symantec Installation Manager to install the Symantec Management Platform products.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45732&p=1

Altiris 7 Planning and Implementation Guide

Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing an Altiris 7 Infrastructure for your organization.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45803&p=1

Knowledge Base

Articles, incidents, and issues about this product.

http://kb.altiris.com/

Symantec Connect (formerly the Altiris Juice)

An online magazine that contains best practices, tips, tricks, and articles for users of this product.

http://www.symantec.com/connect/endpoint-management-virtualization

Online Forums

Forums for users of this product.

http://forums.altiris.com/

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Legacy ID



47234


Article URL http://www.symantec.com/docs/DOC1827


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