Altiris™ Client Management Suite 7.0 SP2 Release Notes

Article:DOC1949  |  Created: 2009-10-14  |  Updated: 2009-10-14  |  Article URL http://www.symantec.com/docs/DOC1949
Article Type
Documentation


Description



This document contains the following topics:

Introduction

Altiris Client Management Suite from Symantec is a comprehensive systems management solution for IT professionals who are responsible for the complete management - deployment, ongoing upkeep, and retirement - of their organization's desktop and notebook computers. This fully-integrated suite of management tools automates management tasks and reduces desk-side visits, which can substantially lower the total cost of owning client computers and software.

Note:
On June 22, 2010 an ITMS maintenance release (ITMS 7.0 MR 1) was released. See article 53195.

This product is part of the following suites:

  • Altiris™ IT Management Suite from Symantec
    For release notes, see knowledge base article 51492.

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Components of Client Management Suite

Client Management Suite is a collection of solutions and components that run on the Symantec Management Platform.

Client Management Suite contains the following components. Click the links to view individual release notes for these components.

Component Description Link to release notes
Symantec Management Platform

Symantec Management Platform provides a set of services that IT-related solutions can leverage. By leveraging these services, the solutions that are built on the platform can focus on their unique tasks. They also can take advantage of the more general services that the platform provides. The platform services also provide a high degree of consistency between the solutions, so that users do not need to learn multiple product interfaces.

Symantec Management Platform includes the following components:

  • Configuration Management Database (CMDB)
  • Notification Server
  • Symantec Management Console
  • Altiris Agent for Windows, and for UNIX, Linux, and Mac
  • Network Discovery
  • Software Management Framework
  • Reports
Symantec Management Platform 7 Release notes

Release notes for 7.0 SP4

Deployment Solution 7.1/6.9 SP3

Deployment Solution helps to reduce the cost of deploying and managing servers, desktops, notebooks, and thin clients from a centralized location in your environment. It offers operating system deployment, configuration, personality migration of computers, and software deployment across different hardware platforms and operating systems.

Deployment Solution 7.1 provides integrated provisioning, disk imaging, and personality migration from the Symantec Management Console. Using Symantec Ghost, you can perform initial computer deployment using standard images and migrate user data and application settings to new computers.

Deployment Solution 6.9 SP3, which is a Windows application, is not included in the Client Management Suite  installation. However, Client Management Suite includes a license to run the Deployment Solution 6.9x. You can download and install the Deployment Solution component separately. Go to the page https://www4.symantec.com/Vrt/offer?a_id=55149, accept the export restrictions, and then login with your Symantec account credentials. After you ensure that your profile information is correct, all of the available versions of Deployment Solution are listed on the Software Download: Deployment Solution page. Choose the version that you want to download, and then click Download Now. You can then complete the installation process.

Release notes for 7.1

Release notes for 6.9 SP3
Inventory Solution 7.0 SP2

Inventory Solution lets you gather inventory data about the computers, users, operating systems, and installed software applications in your environment. You can collect inventory data from the computers that run Windows, UNIX, Linux, and Mac.

After you gather inventory data, you can analyze it using predefined or custom reports.

Release notes
Inventory for Network Devices 7.0 SP2

Inventory for Network Devices gathers inventory data from the devices that are not managed through the Altiris Agent.

You can gather inventory on the devices that are already discovered and exist as resources in the Configuration Management Database (CMDB).

Release notes
Out-of-Band Management Component 7.0 SP2

Out-of-Band Management Component lets you discover computers with ASF, DASH, and Intel AMT in your environment and configure them for out-of-band management.

Out-of-band management component lets you manage client computers regardless of the state of their power, operating system, or management agents. You can remotely change the power state of the computer and collect hardware inventory. You also can perform other management tasks that normally would require a visit to a client computer.

Release notes
Patch Management Solution for Linux 7.0 SP2

Patch Management Solution for Linux lets you scan Red Hat and Novell Linux computers for security vulnerabilities. The solution then reports on the findings and lets you automate the download and distribution of needed errata, or software updates. The solution downloads the required patches and provides wizards to help you deploy them.

Release notes

Patch Management Solution for Mac 7.0 SP2

Patch Management Solution for Mac lets you scan Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of needed updates. You can distribute all or some of the updates.

Release notes

Patch Management Solution for Windows 7.0 SP2

Patch Management Solution for Windows lets you scan Windows computers for security vulnerabilities, and view the results of the scan. The system lets you automate the download and distribution of the security patches. You can create filters of the computers and apply the patch to the computers that need it.

Release notes

pcAnywhere Solution 12.5 SP2

pcAnywhere Solution is a remote control solution. It lets you manage computers, resolve helpdesk issues, and connect to remote devices.

Release notes
Power Scheme Task component

The Power Scheme Task component helps you discover and remotely configure the power settings of your Windows computers.

See the Altiris Client Management Suite from Symantec User Guide.
Real-Time System Manager 7.0 SP2

Real-Time System Manager provides you detailed real-time information about the managed computer, and lets you remotely perform different administrative tasks. You can run the tasks immediately, or on a schedule.

Real-Time System Manager lets you also run some of the management tasks on a collection of computers.

Release notes
Software Management Solution 7.0 SP2

Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. It leverages the Software Catalog and Software Library to ensure that the required software gets installed, remains installed, and runs without interference from other software.

Software Management Solution supports software virtualization technology, which lets you install software into a virtual layer on the client computer.

Software Management Solution also lets users directly download and install approved software or request other software.

Release notes

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New features

New platforms are supported.

Following platforms for managed client computers are now supported:

  • Mac 10.6
  • Windows 7
Following platforms for managed servers are now supported:
  • Windows Server 2008 R2
  • Windows Server 2008 Core Edition - Monitor Solution is supported only in agentless mode.
  • IBM AIX
  • Hewlett-Packard HP-UX

SQL Server 2008 is supported.

SQL Server 2008 is now supported.

Internet Explorer 8 is supported in compatibility mode.

Internet Explorer 8 in compatibility mode is now supported for NS Remote Console

    For more information about the new features of the solutions and components, see the individual release notes. To access the release notes, use the links that are given in the Components of Client Management Suite section.

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    Installation and upgrade

    Prerequisites and System Requirements

    Client Management Suite requires the Symantec Management Platform 7.0 SP4 to be installed on the Notification Server computer. It can be installed on any server that is acceptable for the Symantec Management Platform.

    Prerequisites
    • Symantec Management Platform 7.0 SP4 (see KB article Release Notes)
    Upgrade prerequisites
    • Notification Server 6.0 R8
    • Altiris Agent 6.0 SP3 or later
    Supported Platforms
    Category Supported platforms
    Windows Platforms - Managed Servers
    • 2000 Server SP4 + rollups
    • Server 2003 SP1/SP2/R2 (x86, x64)
    • Server 2008 (x86, x64)
    • Server 2008 R2
    • Server 2008 Core Edition

    Note: If you want to manage NT 4 or earlier, you must maintain a 6.x Notification Server and run 6.x solutions.

    UNIX/Linux/Mac Platforms - Managed Servers
    • Red Hat Enterprise Linux 3, 4 - x64/x86
    • Red Hat Enterprise Linux 5, 5.1, 5.2, 5.3 Server - x64/x86
    • SUSE Linux Enterprise Server 9, 10 - x64/x86
    • Mac OS X Server 10.3 (PPA), 10.4 (Universal), 10.5 (Universal), 10.6 (Universal)
    • Solaris 9 Sparc, 10 Sparc, x64/x86
    • Hewlett-Packard HP-UX 11.11 (11i) PA-RISC, 11.23 (11i v2) PA-RISC/IA-64, 11.23 (11i v3) PA-RISC/IA-64
    • IBM AIX 5.2 PPC, 5.3 PPC, 6.1 PPC
    • VMware ESX Server 3.0.1, 3.0.2, 3.5
    Windows Platforms - Managed Clients
    • XP (SP1 or later) x64/x86
    • 2000 Workstation (SP4 + rollups)
    • Vista (RTM/SP1) x64/x86
    • 7
    UNIX/Linux/Mac Platforms - Managed Clients
    • Red Hat Enterprise Linux 3, 4, 5, 5.1, 5.2, 5.3 - x64/x86
    • SUSE Linux Enterprise Desktop 10
    • Mac OS X 10.3 (PPA), 10.4 (Universal), 10.5 (Universal), 10.6 (Universal)
    SQL Server Support
    • SQL Server 2005 SP2 + Standard & Enterprise x64/x86
    • SQL Server 2005 Express Edition SP2
    • SQL Server 2008

    Note: A policy displays a warning when the system exceeds the number of supported nodes, or when unsupported solutions are run on SQL Express.

    Windows Platforms - Notification Server Installations
    • Server 2003 SP1/SP2/R2 (x86)

    Note: Windows 2008 and Windows Vista are supported on managed computers only. They cannot be used on Notification Server or Task Server computers.

    Windows Platforms - Site Server Installations
    • 2000 Server SP4 + rollups
    • XP SP2/SP3 (x86, x64)
    • Server 2003 SP1/SP2/R2 (x86, x64)
    • Vista all editions - package server only
    • Windows Server 2008 - package server only
    Windows Platforms and Browsers - NS Remote Console
    • Internet Explorer 7 (x86 only)
    • Internet Explorer 8 (in compatibility mode)

    Licensing

    Both pre-HF18 and post-HF18 license type are supported (86)

    Licenses are managed through the Symantec Installation Manager (see KB article 45732). Notification Server 6.0 format licenses are supported.

    New Installation

    The installation of Client Management Suite is managed through the Symantec Installation Manager. You can download the installation files directly to your server or create offline installation packages.

    For more information, see the Symantec Management Platform Installation Guide (see KB article 45732).

    Upgrade Issues

    For information about the upgrade issues of the 7.0 SP2 solutions and components, see the individual release notes. To access the solution release notes, use the links that are in the Components of Client Management Suite section.

    Upgrade Steps

    The upgrade of Client Management Suite 6.x is managed through the Symantec Installation Manager when you upgrade a Notification Server 6.x computer. You can choose the solutions to upgrade during the upgrade process.

    For more information, see the Symantec Management Platform Installation Guide.

    Data Migration from Version 6.x

    When you upgrade from Altiris 6.x to Symantec Management Platform 7.0, you can migrate your existing management data to the new version. The Symantec Installation Manager contains a Migration Wizard that guides you through the migration process.

    The process for migrating Altiris 6.x data varies depending on the type of upgrade you perform, on-box or off-box. However, the main steps are the same as follows:

    • Use Symantec Installation Manager to install the upgrade on an existing Altiris 6 server (on-box) or on a new target server (off-box).
    • Export data from the Altiris 6 database to a data file.
    • Import data from the data file to the newly-installed Symantec Management Platform 7.

    The Symantec Management Platform and each solution comes with a set of exporters and a corresponding set of importers. These migration exporters and importers let you define what data is migrated. If an exporter or importer is not defined for a set of data, then that data set cannot be migrated.

    For more information about performing a data migration, see the Symantec Management Platform Installation Guide.

    For more information about migrating solution-specific data, see the release notes and the Help for the individual suites and solutions. To access the solution release notes, use the links that are in the Components of Client Management Suite section.

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    Fixed Issues in this Release

    For information about the fixed issues of the 7.0 SP2 solutions and components, see the individual release notes. To access the solution release notes, use the links that are in the Components of Client Management Suite section.

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    Known Issues in this Release

    For information about the known issues of the 7.0 SP2 solutions and components, see the individual release notes. To access the solution release notes, use the links that are in the Components of Client Management Suite section.

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    Where to get more information

    The product installation includes the following documentation:

    Document Description Location

    User’s Guide

    Information about how to use this product, including detailed technical information and instructions for performing common tasks.

    This information is available in PDF format.

    Help

    Information about how to use this product. This information is the same as in the User’s Guide.

    Help is available at the solution level and at the suite level.

    This information is available in HTML help format.

    The Documentation Library, which is available in the Symantec Management Console on the Help menu.

    Context-sensitive help is available for most screens in the Symantec Management Console.

    You can open context-sensitive help in the following ways:

    • The F1 key.
    • The Context command, which is available in the Symantec Management Console on the Help menu.

    For more information, you can use the following resources:

    Resource Description Location

    Implementation Guide

    Information about how to install, configure, and implement this product.

    This information is available in PDF format.

    Symantec Management Platform Release Notes

    Information about new features and important issues in the Symantec Management Platform.

    This information is available as an article in the knowledgebase.

    https://kb.altiris.com/article.asp?article=45141&p=1

    You can also search for the product name under Release Notes.

    Installing the Symantec Management Platform products

    Information about using Symantec Installation Manager to install the Symantec Management Platform products.

    This information is available as an article in the knowledgebase.

    https://kb.altiris.com/article.asp?article=45732&p=1

    Altiris 7 Planning and Implementation Guide

    Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing an Altiris 7 Infrastructure for your organization.

    This information is available as an article in the knowledgebase.

    https://kb.altiris.com/article.asp?article=45803&p=1

    Knowledge Base

    Articles, incidents, and issues about this product.

    http://kb.altiris.com/

    Symantec Connect (formerly the Altiris Juice)

    An online magazine that contains best practices, tips, tricks, and articles for users of this product.

    http://www.symantec.com/connect/endpoint-management-virtualization

    Online Forums

    Forums for users of this product.

    http://forums.altiris.com/

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    49644


    Article URL http://www.symantec.com/docs/DOC1949


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