Altiris™ Patch Management Solution for Mac 7.0 SP2 from Symantec Release Notes

Article:DOC1988  |  Created: 2009-11-26  |  Updated: 2009-11-26  |  Article URL http://www.symantec.com/docs/DOC1988
Article Type
Documentation

Description



Build number 7.0.4025

This document contains the following topics:

Introduction

Altiris™ Patch Management Solution for Mac lets you automate the installation of missing Mac OS updates on Mac client computers.

The process for patching Mac OS updates differs from the patching processes for other operating systems. For example, a Patch-specific agent or plug-in is not required on the Mac client computers. Also, you do not need to perform a task to import the updates from Apple; the Mac client computers perform the imports as needed.

Patch Management Solution for Mac is installed with and uses the same license as Patch Management Solution for Windows. See Patch Management for Windows 7.0 SP2 Release Notes (see knowledgebase article 50350).

This product is part of the following suites:

  • Altiris™ Client Management Suite from Symantec
    For release notes, see knowledgebase article 49644.
  • Altiris™ Server Management Suite from Symantec
    For release notes, see knowledgebase article 50400.
  • Altiris™ IT Management Suite from Symantec
    For release notes, see knowledgebase article 51492.

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New features

The new features of this release are as follows:

Support for Symantec Management Platform 7.0 SP4

This product can be installed on Symantec Management Platform 7.0 SP4.

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Installation and upgrade

Prerequisites

  • Symantec Management Platform 7.0 SP4. See knowledgebase article 49811.
  • Patch Core Services 7.0 SP2
  • Altiris Agent for UNIX, Linux and Mac 7.0 SP4

Required components are installed automatically when you use Symantec Installation Manager to install this product.

Supported platforms

Patch Management Solution for Mac supports the following platforms:

  • Mac OS X 10.3.9 (PPC)
  • Mac OS X 10.4 (PPC/Intel)
  • Mac OS X 10.5 (PPC/Intel)
  • Mac OS X 10.6

New installation

You can install this product by using the Symantec Installation Manager. You can download the installation files directly to your server or you can create offline installation packages.
For more information, see the Symantec Management Platform Installation Guide (see knowledgebase article 45732).

Upgrade

Use Symantec Installation Manager to upgrade this product.
For more information, see the Symantec Management Platform Installation Guide (see knowledgebase article 45732).

After you upgrade the product, you must upgrade the Altiris Agent for UNIX, Linux, and Mac that is installed on the target computers.

Data migration from 6.x

There was no 6.x version of this product.

Data migration from 7.0

All the data in Patch Management Solution for Mac 7.0 SP1 is supported in 7.0 SP2 without the need for data migration.

Installation and Upgrade issues

There are no known issues that are related to installing and upgrading this product.

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Things to know

The following are things to know about in this release. If additional information about an issue is available, click the Article ID link.

Things to know Article ID
Hierarchy is not supported

This product does not support hierarchy and replication.

 
Client Mac computers must have Internet access

Client Mac computers download updates directly from the Apple Web site.

 
About Patch Management security roles

You can assign the following security roles to Symantec Management Console users:

  • Patch Management Administrators
  • Patch Management Rollout

Users with Patch Management Administrators role have full access to Patch Management Solution functionality, but no access to the rest of the Symantec Management Console.

Users with Patch Management Rollout role have limited access to the following Patch Management Solution functionality:

  • Software Update policies
  • Reports
  • Patch Remediation Center page

Users with Patch Management Rollout role can perform the following actions:

  • Enable/disable/change settings in the software update policies
  • View reports
 

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Known Issues in this Release

The following are known issues for this release. If additional information about an issue is available, click the Article ID link.

Issue Article ID
The Patch Administrator role cannot create update rollout jobs.

A user with the Patch Management Administrators role cannot create new update rollout jobs for Mac software updates. However, the administrator can schedule existing rollout jobs. This issue occurs when you perform a clean installation of Patch Management Solution 7.0 SP2 as opposed to an upgrade from 7.x.

 
Some firmware updates for Mac computers might not be displayed automatically in Patch Management Solution for Mac.

The Mac Software Update Helper Tool might not detect some firmware updates for Mac computers. Therefore, those updates do not appear in the Available Mac Software Updates report.

Workaround: Manually download the update from the Apple Downloads site. If you are unsure whether your computer needs a particular update, download and open the update installer. The installer indicates whether the firmware update is already installed or not needed.

 
Hierarchy and replication issues  
Right-click Replicate Now option does not work

The replicate now feature is not supported. Do not use the Replicate Now right-click action. To replicate Patch Management Solution data to child-level Notification Servers, use the replication rules.

 
Replicating data between different versions of Patch Management is not supported

Although some items may replicate between different versions of Patch Management Solution that are installed on parent and child Notification Servers, we do not recommend doing this. If you want to use hierarchy and replication, Patch Management Solution versions must be the same on parent and child.

 

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Where to get more information

The product installation includes the following documentation:

Document Description Location

User Guide

Information about how to use this product, including detailed technical information and instructions for performing common tasks.

This information is available in PDF format.

Help

Information about how to use this product. This information is the same as in the User's Guide.

Help is available at the solution level and at the suite level.

This information is available in HTML help format.

The Documentation Library, which is available in the Symantec Management Console on the Help menu.

Context-sensitive help is available for most screens in the Symantec Management Console.

You can open context-sensitive help in the following ways:

  • The F1 key.
  • The Context command, which is available in the Symantec Management Console on the Help menu.

For more information, you can use the following resources:

Resource Description Location

Implementation Guide

Information about how to install, configure, and implement this product.

This information is available in PDF format.

Symantec Management Platform Release Notes

Information about new features and important issues in the Symantec Management Platform.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45141&p=1

You can also search for the product name under Release Notes.

Installing the Symantec Management Platform products

Information about using Symantec Installation Manager to install the Symantec Management Platform products.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45732&p=1

Altiris 7 Planning and Implementation Guide

Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing an Altiris 7 Infrastructure for your organization.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45803&p=1

Knowledge Base

Articles, incidents, and issues about this product.

http://kb.altiris.com/

Symantec Connect (formerly the Altiris Juice)

An online magazine that contains best practices, tips, tricks, and articles for users of this product.

http://www.symantec.com/connect/endpoint-management-virtualization

Online Forums

Forums for users of this product.

http://forums.altiris.com/

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Legacy ID



50352


Article URL http://www.symantec.com/docs/DOC1988


Terms of use for this information are found in Legal Notices