Altiris™ Event Console 7.1 from Symantec Release Notes

Article:DOC2140  |  Created: 2010-04-27  |  Updated: 2012-08-26  |  Article URL http://www.symantec.com/docs/DOC2140
Article Type
Documentation


Description



Event Console reduces the need to maintain separate tools to monitor computers, software, printers, and other devices. Event Console collects SNMP traps and other status messages and displays these alerts in a single location. If the originator of the alert is a resource in the DB, all status messages that are received by Event Console are converted to a common format that links each received message to the affected resource in the CMDB. These formatted messages are called alerts.

 

Build number 7.1

 

This component is part of the Symantec Management Platform 7.1. For release notes, see knowledgebase article 49812.

This document contains the following topics:

Back to top

Installation

New installation

You can install this product by using the Symantec Installation Manager. You can download the installation files directly to your server or you can create offline installation packages.
For more information, see the Symantec Management Platform Installation Guide (knowlegebase article 45732).
 

Fixed issues in this release

The following are previous issues that were fixed in this release. If additional information about an issue is available, click the Article ID link.

Issue Article ID Internal ID
Multiple delete of Management stations in Forward Rule page throws Data load error

 

  1845458
Acknowledged and resolved alerts are erased when alert detail page is opened

 

  1506877
Event Console Purge throws error in logs (Failed to convert Int32 to DateTime)

 

  1860420
Sorting for "Alert type" and "Last Occured" fields does not work properly

 

  1733989
Performance: server management portal performance unacceptable on scalability tests server

 

  1790402
Event console data loading delayed due to unnecessary database queries

 

  1910206
Error while configuring EventConsole on fresh install

The error "MSI version information could not be loaded" no longer appears while configuring EventConsole on a fresh install.

  1911481
GroupView web part error in Russian only

This problem was related to some Russian characters which, after localization, could not be shown properly. This error impacted the process of generating XML for showing the GroupView web part on portal pages.

  1932883
Changed the default Event Console Purge Maintenance setting from 150K to 50K

The current default value of 150K is directly responsible for 40% of all Event Console generated cases. Serious performance degradation has been observed at Alert Count levels above 50K. Alert Count levels of over 100K result in the Event Console being "unusable". In addition, this can also affect the overall SMP performance as well.

  1926355

Back to top

Known issues in this release

The following are known issues for this release. If additional information about an issue is available, click the Article ID link to read it.

Issue Article ID Internal ID
Java script error displays when trying to enable an Alert Rule

 

  1923699
The ON/OFF combo box does not work for the Managed Delivery created

Workaround: enable or disbale the policy by right-clicking the policy from the left pane/menu.

  1925809
Forwarding of SNMP Traps from within an Event Console Rule is not accepted by all 3rd party SNMP Managers

When configuring an Event Console Rule to forward SNMP Traps to a 3rd Party SNMP Manager, the formatted SNMP Trap message is not received by all 3rd party SNMP Managers.

  1844355
Changed the default Event Console Purge Maintenance setting from 150K to 50K

Due to the Fixed Issue "Changed the default Event Console Purge Maintenance setting from 150K to 50K", any customers that are already above the 50k threshold will lose that data on the first purge after an upgrade.

  1926355

Back to top



Legacy ID



52623


Article URL http://www.symantec.com/docs/DOC2140


Terms of use for this information are found in Legal Notices