Altiris™ Event Console 7.1 from Symantec Release Notes

Article:DOC2140

Created: 2010-04-27

Updated: 2012-08-26

Article URL http://www.symantec.com/docs/DOC2140

Article Type
Documentation

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Description

Event Console reduces the need to maintain separate tools to monitor computers, software, printers, and other devices. Event Console collects SNMP traps and other status messages and displays these alerts in a single location. If the originator of the alert is a resource in the DB, all status messages that are received by Event Console are converted to a common format that links each received message to the affected resource in the CMDB. These formatted messages are called alerts.

Build number 7.1

This component is part of the Symantec Management Platform 7.1. For release notes, see knowledgebase article 49812.

This document contains the following topics:

Installation
Fixed Issues
Known Issues

Installation

New installation

You can install this product by using the Symantec Installation Manager. You can download the installation files directly to your server or you can create offline installation packages.
For more information, see the Symantec Management Platform Installation Guide (knowlegebase article 45732).

Fixed issues in this release

The following are previous issues that were fixed in this release. If additional information about an issue is available, click the Article ID link.

Issue	Article ID	Internal ID
Multiple delete of Management stations in Forward Rule page throws Data load error		1845458
Acknowledged and resolved alerts are erased when alert detail page is opened		1506877
Event Console Purge throws error in logs (Failed to convert Int32 to DateTime)		1860420
Sorting for "Alert type" and "Last Occured" fields does not work properly		1733989
Performance: server management portal performance unacceptable on scalability tests server		1790402
Event console data loading delayed due to unnecessary database queries		1910206
Error while configuring EventConsole on fresh install The error "MSI version information could not be loaded" no longer appears while configuring EventConsole on a fresh install.		1911481
GroupView web part error in Russian only This problem was related to some Russian characters which, after localization, could not be shown properly. This error impacted the process of generating XML for showing the GroupView web part on portal pages.		1932883
Changed the default Event Console Purge Maintenance setting from 150K to 50K The current default value of 150K is directly responsible for 40% of all Event Console generated cases. Serious performance degradation has been observed at Alert Count levels above 50K. Alert Count levels of over 100K result in the Event Console being "unusable". In addition, this can also affect the overall SMP performance as well.		1926355

Known issues in this release

The following are known issues for this release. If additional information about an issue is available, click the Article ID link to read it.

Issue	Article ID	Internal ID
Java script error displays when trying to enable an Alert Rule		1923699
The ON/OFF combo box does not work for the Managed Delivery created Workaround: enable or disbale the policy by right-clicking the policy from the left pane/menu.		1925809
Forwarding of SNMP Traps from within an Event Console Rule is not accepted by all 3rd party SNMP Managers When configuring an Event Console Rule to forward SNMP Traps to a 3rd Party SNMP Manager, the formatted SNMP Trap message is not received by all 3rd party SNMP Managers.		1844355
Changed the default Event Console Purge Maintenance setting from 150K to 50K Due to the Fixed Issue "Changed the default Event Console Purge Maintenance setting from 150K to 50K", any customers that are already above the 50k threshold will lose that data on the first purge after an upgrade.		1926355