IT Analytics Solution 7.0 SP2 MR1 Release Notes for Client and Server Management Pack

Article:DOC2174  |  Created: 2010-06-18  |  Updated: 2010-06-18  |  Article URL http://www.symantec.com/docs/DOC2174
Article Type
Documentation


Description



Build number 7.0.3006

This document contains the following topics:

Introduction

IT Analytics Solution complements and expands on the traditional reporting features that are offered in most Altiris solutions. IT Analytics Solution brings exciting features and capabilities to Symantec Management Platform by incorporating multi-dimensional analysis and robust graphical reporting and distribution features. These features let users explore data on their own, without needing to know about advanced database features or third-party reporting tools. IT Analytics Solution empowers users to ask and answer their own questions quickly, easily, and effectively.

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New features

 This release provides updates to fix two issues that were found in the current IT Analytics CSMP SP2 (build number 7.0.3000)

  • Processing fails due to Application Metering cube - a setting on the Application Metering cube was causing the processing to fail in some environments.  This setting has been changed and processing should complete successfully. 
  • Processing fails due to missing data classes when processing the ESX, SQL, or IIS Servers cube.  This issue only exists in environments where Server Management Suite is NOT installed.  In this environment the ESX, SQL, and IIS cubes should not have been made available to install as required data classes do not exist. 

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Installation and upgrade

You must install IT Analytics Solution before installing any of the associated packs. 

Prerequisites

Software Platforms

  • Symantec Management Platform 7.0 SP3 or later 
  • Microsoft SQL Server 2005 SP2 or 2008 SP1 Analysis
  • Services (for IT Analytics Cube database) 
  • Microsoft SQL Server 2005 SP2 or 2008 SP1 Reporting
  • Services (for IT Analytics Reports)
  • ADOMD.NET 9.0 
  • Microsoft Office Web Components 11 (2003)

Hardware

  • Pentium 4 1.8 GHz CPU 
  • 1 GB RAM 
  • 5 GB of free disk space

New installation

To install IT Analytics Client and Server Management Pack SP2 MR1:

  1. Launch the Symantec Installation Manager, and click Install New Products
  2. Change the filter from Suites to Solutions.
  3. Scroll down and check IT Analytics Solution SP2, IT Analytics Client and Server Management Pack SP2 MR1.
  4. Click Review Selected Products.
  5. Click Next.
  6. Follow the installation instructions.

Upgrade

To upgrade to IT Analytics Client and Server Management Pack SP2 MR1:

  1.  Launch the Symantec Installation Manager, and click View and Install Updates
  2. Change the filter from Suites to Solutions.
  3. Scroll down and check IT Analytics Client and Server Management Pack SP2 MR1
  4. Click Review Selected Products
  5. Click Next.
  6. Follow the upgrade instructions.
  7. Once this pack is correctly installed you will need to reinstall the Application Metering cube from the cube setup page if that cube was installed prior to upgrade.


Legacy ID



53402


Article URL http://www.symantec.com/docs/DOC2174


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