End-of-Life and Version Upgrade Notification for Symantec Control Compliance Suite 10.0 and Symantec Critical System Protection 5.2 for Control Compliance Suite Data Protection Extension version 9.0

Article:DOC2343  |  Created: 2010-08-10  |  Updated: 2010-08-11  |  Article URL http://www.symantec.com/docs/DOC2343
Article Type
Documentation


Description



End-of-Life and Version Upgrade Notification

Dear Symantec Customer,
We are pleased to announce the availability of Symantec Control Compliance Suite 10.0 and Symantec Critical System Protection 5.2 for Control Compliance Suite Data Protection Extension version 9.0 customers. As a customer with current maintenance/support on Symantec Control Compliance Suite Data Protection Extension, you are entitled to this release free of charge as part of your maintenance/support subscription for supported licenses.
Please Note: The Symantec Control Compliance Suite Data Protection Extension bundle consists of the following licenses:


1.    Control Compliance Suite Standards Manager Server 10.0
2.    Critical System Protection Server Edition 5.2


This release entitles you to upgrade your current Control Compliance Suite Standards Manager Server licenses to version 10.0.  It also allows you to continue using Critical System Protection Server Edition 5.2 licenses for an equivalent number of servers.  Symantec Critical System Protection 5.2 Server Edition does NOT require a license key.  Symantec Critical System Protection 5.2 Client Edition is NOT included in this upgrade.

To learn more about these product releases, please visit http://www.symantec.com/business/control-compliance-suite and http://www.symantec.com/business/critical-system-protection.Please note that this notification is a product release notice and not a maintenance/support renewal notice. We are sending you this notification based on our records, which indicate that you have a current maintenance/support agreement with Symantec on or after October 4, 2010. You are only authorized to use this release to update software copies for which you have a current maintenance/support agreement.

Previous Version End-of-Life

Symantec is announcing the discontinuation of Symantec™ CCS Data Protection Extension (CCSDPE) Bundle 9.0.  This discontinuation will become effective on 4, October 2010. The support timelines for the CCSDPE Bundle version 9.0 will be determined by the support timelines of each of the component products.  For details on the support timelines of Control Compliance Suite and Critical Systems Protection, please view the URL below:
 http://www.symantec.com/business/support/index.jsp

Thank you for using Symantec products and services.

Sincerely,

Symantec Corporation

________________________________________
Helpful contact information:

NOTE: Please do not reply to this email as it is electronically generated, and this mailbox is not monitored. Instead, please use the Customer Care link below to request assistance.

Customer Care:
http://www.symantec.com/business/support/assistance_care.jsp
To learn more about Symantec products:
http://www.symantec.com
To find regional technical support contact information:
http://www.symantec.com/enterprise/support/techsupport_global.jsp


 



Article URL http://www.symantec.com/docs/DOC2343


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