Symantec pcAnywhere™ Version 12.5 SP1 User's Guide

Article:DOC2399  |  Created: 2010-08-11  |  Updated: 2012-01-17  |  Article URL http://www.symantec.com/docs/DOC2399
Article Type
Documentation

Description



Table of Contents:

About Symantec pcAnywhere
What's new in Symantec pcAnywhere
Components of Symantec pcAnywhere
How Symantec pcAnywhere works
Understanding the difference between a host and a remote
About connecting over the Internet
Issues that affect performance
What you can do with Symantec pcAnywhere
Where to find more information
Selecting a view mode in Symantec pcAnywhere
Starting a connection in Basic View
Viewing or editing connection settings
Working in Advanced View
Organizing column headings in the Symantec pcAnywhere window
Customizing the Symantec pcAnywhere navigation bar
Closing the main product window upon connection
About the Connection Wizard
What you need to know before you connect
Ways to connect to another computer remotely
About the start modes for remote connections
About the Session Manager
Changing how active sessions appear in the Session Manager
Showing or hiding options on the Session Manager navigation bar
Resizing the Session Manager navigation bar
Showing or hiding the Session Manager navigation bar
Using Thumbnail tab
Managing pcAnywhere preferences
About customizing network connections
Customizing modem connections
Customizing European ISDN connections
Customizing direct connections
Preparing for installation
Symantec pcAnywhere system requirements
User rights requirements
Installation options
If you have a previous version installed
Symantec pcAnywhere installation
Installing the full product version
Installing a custom version
Running the setup program manually
Post-installation tasks
Starting Symantec pcAnywhere
Modifying installation settings
Updating Symantec pcAnywhere
Uninstalling Symantec pcAnywhere
Managing host connections
Adding a host connection item to Favorites
Locating a recent host connection item
Ways to set up host computer
Configuring remote printing
Transferring the contents of the Windows clipboard
Chatting online with the host user
Connecting to multiple hosts
Using draw feature on the remote computer
Turning off host computer
Viewing shared host drives
Ending a remote control session
Connecting to a computer that does not have a host running
Configuring initial host properties for Quick Deploy and Connect
About reconnecting to a host using the Quick Deploy and Connect feature
Editing the Quick Deploy and Connect host properties
How pcAnywhere works in a Windows recovery environment
About Symantec pcAnywhere Remote Management tools
User rights requirements for remote management
Ways to start a remote management session
What you can do during a remote management session
Managing tasks remotely
Running DOS commands
Viewing services
Viewing and editing system files
Viewing and editing the system registry
Viewing the event log
Viewing and uninstalling programs
Restarting or shutting down a host computer during a remote management session
Locking a computer or logging off a user during a remote management session
Sending system state commands to one or more computers
Ending a remote management session
About pcAnywhere File Transfer
Going to a recently visited file location
Tagging all files in a folder
Tagging all folders in a directory
Tagging files using wildcard characters
Tagging files by date modified
Managing files and folders
Comparing folders
About file transfer preferences
Selecting a start-up location
Selecting an overwrite option
Increasing file transfer performance
Ways to start a file transfer session
Transferring files between computers
Canceling a file transfer operation
Pausing a file transfer operation
Viewing the Command Queue during a file transfer operation
Changing file transfer settings during a session
About synchronization and cloning
Synchronizing folders
Synchronizing folders by file type
Cloning a folder
About the Command Queue
Using command queue files to automate tasks
Using environment variables
Working with command queue files
Arranging items in the queue file
Adding remote connection items to a command queue file
Selecting file handling options for command queues
Selecting end of session options for command queues
Creating a command queue file during a session
Pausing the Command Queue
Removing a command from the command list
Arranging commands in the command list
Saving a command queue file
Generating a command queue report on-demand
Running a command queue file
Running a command queue file during a session
Running a command queue file without starting a session
Scheduling a command queue file to run automatically
Protecting a host computer from unauthorized access
About authentication in pcAnywhere
Configuring logon security
Securing the host computer upon connection
Hiding the host name from network search results
Calling back remote users
About access rights
Configuring caller rights
Setting time limits for callers
Blocking connections by days or times
About session security
Restricting control of the keyboard and mouse
Setting inactivity time limits for sessions
Using encryption to protect data
About the Symantec Cryptographic Module
About symmetric encryption
About public-key encryption
Understanding the performance trade-offs
How pcAnywhere works with encryption
Configuring pcAnywhere to use pcAnywhere encoding
Configuring pcAnywhere to use symmetric encryption
Denying connections from computers that use lower encryption
Configuring pcAnywhere to use public-key encryption
Protecting configuration settings
Ways to assess host security
Running the Host Assessment Tool
Specifying the location of the host connection items
Analyzing scan results
Getting more information about scan results
Learning more about security features
Saving scan results
Monitoring events in Symantec pcAnywhere
Sending logging events to an SNMP trap
Generating a pcAnywhere log file
Logging events in the Windows Event Viewer
About logging information to a central server
Managing log files
Creating an activity log report
Archiving or deleting log file data
About recording and replaying sessions
Recording a remote session
Automatically recording a remote session
Automatically recording a host session
Replaying a recorded session
Saving information from a recorded session
About Symantec pcAnywhere CrossPlatform
Installing Symantec pcAnywhere CrossPlatform
Installing pcAnywhere CrossPlatform on Windows
Installing pcAnywhere CrossPlatform on Linux
Installing pcAnywhere CrossPlatform on MAC OS X
Starting pcAnywhere CrossPlatform
Connecting to a host computer through pcAnywhere CrossPlatform
Securing connections through pcAnywhere CrossPlatform
Encrypting your sessions through pcAnywhere CrossPlatform
Connecting to a serialized host through pcAnywhere CrossPlatform
Navigating in a pcAnywhere CrossPlatform session
Transferring files during a pcAnywhere CrossPlatform session
Transferring clipboard content in a pcAnywhere CrossPlatform session
Increasing video performance during a pcAnywhere CrossPlatform session
Using ezScroll to navigate during a pcAnywhere CrossPlatform session
Saving and opening pcAnywhere CrossPlatform connection files
Ending a pcAnywhere CrossPlatform session
About Symantec pcAnywhere Web Remote
About Web Remote setup
Starting the Web Remote from the installation CD
Starting the Web Remote from a hard drive, server, or removable media
Ways to secure your Web Remote session
How the Web Remote secures the logon process
About Web Remote encryption
Configuring session encryption
Using a serial ID to secure a connection on Web Remote
Editing port settings in Web Remote
Ways to connect to a host through Web Remote
Connecting to a host in the host list
Connecting to a host by manually entering connection information
What you can do during a Web Remote session
Transferring clipboard contents on Web Remote
Increasing video performance during a Web Remote session
Using ezScroll to navigate during a Web Remote session
Ending a Web Remote session
About Symantec pcAnywhere Mobile
What you can do in Symantec pcAnywhere Mobile
Getting help on your device
Symantec pcAnywhere Mobile installation
Symantec pcAnywhere Mobile system requirements
If you have a previous version of Symantec pcAnywhere Mobile installed
Installing Symantec pcAnywhere Mobile
Uninstalling Symantec pcAnywhere Mobile
Starting Symantec pcAnywhere Mobile
Ways to connect another computer from a mobile device
Configuring a custom connection item on your mobile device
Including logon information in your mobile connections
Connecting through a pcAnywhere Gateway or Access Server
Encrypting your mobile sessions
Using a serial ID to secure mobile connections
Specifying the host ports for mobile connections
Adding subnet addresses to a host search on your mobile device
Starting a mobile session from a custom connection item
Starting a mobile connection from Quick Connect
Navigating in the Symantec pcAnywhere Mobile session screen
Modifying navigation preferences during a mobile session
Improving performance during a mobile session
Performing remote control tasks from a mobile device
Starting a remote management session in Symantec pcAnywhere Mobile
What you can do during a remote management session
Viewing or changing program status from a mobile device
Stopping and starting processes from a mobile device
Locking your computer or logging off a user from a mobile device
Restarting or shutting down a host computer from a mobile device
Running DOS commands from a mobile device
Ending a mobile session
Managing connection items on a mobile device
Renaming a connection item on a mobile device
Copying a connection item on a mobile device
Organizing connection items on a mobile device
Removing a connection item from a mobile device
About closing Symantec pcAnywhere Mobile
About Symantec pcAnywhere Gateway
Installing Symantec pcAnywhere Gateway
About the Gateway Manager
Starting pcAnywhere Gateway
Changing the launch settings for pcAnywhere Gateway
Changing the name that the gateway computer uses
Hiding the gateway computer from search results
Securing the gateway computer
Monitoring events in pcAnywhere Gateway
Editing the port settings for pcAnywhere Gateway
Configuring pcAnywhere Gateway to allow incoming modem connections
Choosing how pcAnywhere Gateway discovers hosts
Adding or removing a subnet for host searches in pcAnywhere Gateway
Docking a gateway computer to an access server
Ending a pcAnywhere Gateway session
Stopping the pcAnywhere Gateway service
Using the Connection Wizard to configure a host connection
Configuring a host using advanced properties
Knowing which connection device to use for host sessions
Configuring a host network connection
Selecting a network card
Changing the default port numbers on the host
Configuring a host modem connection
Configuring an ISDN connection on a host
Configuring a direct connection on a host
Setting the host startup options
If you are logged on as a guest user in Windows
Setting end of session options
Configuring a host computer to enlist in a directory service
Setting the Multi Monitor options
Specifying a host name
Sharing host disk drives
Ways to start a host session
Waiting for a connection from a remote computer
Calling a remote computer
Accepting a host invitation
What you can do during a host session
Working with the host online menu
Letting multiple remote users hold a conference
Chatting online with the remote user
Using draw feature on the host computer
Ending a host session
Managing remote connections
Adding a remote connection item to Favorites
Locating a recent remote connection item
Ways to set up a remote computer
Using the Connection Wizard to configure a remote connection
Configuring a remote connection using advanced properties
Knowing which connection device to use for remote sessions
Configuring a remote network connection
Customizing the data port range for remote connections
Changing the default port numbers on the remote
Configuring a remote modem connection
Configuring a direct connection on a remote
Configuring a remote computer to use directory services
Connecting through pcAnywhere Gateway or pcAnywhere Access Server
Modifying connection speeds
Adjusting video performance settings
Automatically logging on to the host computer
Automatically reconnecting if the host is busy
Ways to start a remote control session
Starting a remote connection item
Waiting for a host connection
Connecting to a host computer using Smart Card authentication
Connecting to another computer using Quick Connect
Using pcA Quick Connect
What you can do during a remote control session
Taking a snapshot
Changing display settings during a remote control session
Changing the background colors

Attachments

pcauser.pdf (5.4 MBytes)

Article URL http://www.symantec.com/docs/DOC2399


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