Symantec™ ServiceDesk 7.1 SP2 Portal User Guide

Article:DOC3536  |  Created: 2011-01-05  |  Updated: 2012-03-09  |  Article URL http://www.symantec.com/docs/DOC3536
Article Type
Documentation


Description



Contents

  • Symantec™ ServiceDesk 7.1 SP2 Portal User Guide
  • 1. Introducing the ServiceDesk portal
  • 2. Managing your ServiceDesk portal pages
  • 3. Submitting incidents
  • 4. Using the knowledge base
  • 5. Chatting in the ServiceDesk portal
  • 6. Holding discussions in the ServiceDesk portal
  • Index

Legacy ID



servicedesk_portal_user_guide_v25001968


Article URL http://www.symantec.com/docs/DOC3536


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