How do I determine how many Helpdesk Licenses I need?
|Article:HOWTO10460|||||Created: 2009-08-07|||||Updated: 2009-08-07|||||Article URL http://www.symantec.com/docs/HOWTO10460|
How do I determine how many Helpdesk Licenses I need to buy?
Import the attached Notification Policy into your Notification Server and enable it. This file will log the number of Helpdesk licenses you are using to a text file on the C: drive. You can then use this data to determine how many licenses are used on average and the peak usage during the day.
Article URL http://www.symantec.com/docs/HOWTO10460