Answer

Note the following configuration and troubleshooting information regarding Application Denial Policies and Email using Application Metering:

1. When configuring an Application Denial Policy, be sure to enable ALL of the following selections on the 'Options' tab of the policy:
• Either: 'Only Deny running:' or 'Deny from running' must be selected.  Emails can only be sent for 'Denial' Policies.
• 'Record usage events:' must be checked.  Choose the 'Start and Deny' or 'Deny' selection as well as the frequency: 'Daily' or 'Weekly' from the drop down box. 
• Note: Selecting 'Daily' vs. 'Weekly' will affect the frequency at which the emails are sent.
• Choose the 'Send an Email' option under the heading 'If run attempted during deny hours:' heading.
• Verify that the 'Email ID:' field in the Mail Settings configuration window is accurate.
2. Verify that the 'SMTP Server Settings' on the Notification Server Configuration page under the 'E-mail' tab are accurate:
   •  To test the NS Server Email Configuration: Click the 'Send Test E-Mail' button.   Ensure that the email arrives in the appropriate email inbox.